Introduction


Curious to see what guests who have stayed in Swissotel Merchant Court think about it? Read what guests who booked through HolidayCity have said about Swissotel Merchant Court. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
 
Overall Ratings by 58 Reviewers is:  4.2 
 
Recommended: 50 Not Recommended: 0 Neutral: 8
 

Hotel Ratings (out of 5)


3.9  Facilities 4.6  Location
4.1  Ambience 4.2  Service
3.9  Value for Money    

Room Ratings (out of 5)


4.4  Bed 3.8  Room Size
4.6  Cleanliness 4.2  Amenities
 

1 to 30 Swissotel Merchant Court Reviews


 

Recommendation:  by HLAING HLAING OO
 
Suitable for: Business, Leisure

 
Hotel

  Facilities 4
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 5
   

Recommendation:  by Alan Smith
 
Suitable for: Business, Leisure, Families, Singles, Couples

 
Hotel

  Facilities 4
  Ambience 5
  Service 5
  Location 5
  Value for Money 3
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 4
   

Wishlist

Recommendation:  by Kenneth Fong
 
Suitable for: Leisure, Romance

If hotel has free Wi-Fi or internet access, that would be great!!

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 4
   

Recommendation:  by Ida Irawati
 
Suitable for: Business, Leisure, Singles, Couples

 
Hotel

  Facilities 2
  Ambience 3
  Service 3
  Location 4
  Value for Money 3
 
Room

  Bed 3
  Cleanliness 5
  Room Size 1
  Amenities 2
   

meet my expectation

Recommendation:  by MINA NG
 
Suitable for: Business, Leisure, Romance, Families, Singles, Couples

The price is reasonable if can provide with breakfast will be great.

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Henny Herawaty
 
Suitable for: Business, Singles, Couples

 
Hotel

  Facilities 4
  Ambience 3
  Service 4
  Location 4
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by Ryanto Winoto
 
Suitable for: Business, Leisure

 
Hotel

  Facilities 4
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 5
   

Recommendation:  by Henny Herawaty
 
Suitable for: Business, Leisure, Singles, Couples

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by Adele Chee
 
Suitable for: Singles

 
Hotel

  Facilities 2
  Ambience 3
  Service 4
  Location 4
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 4
  Room Size 2
  Amenities 3
   

Recommendation:  by Lee Harris
 
Suitable for: Business, Leisure, Singles, Couples

Our stay in the hotel was at fairly short notice and our arrival time was about 6am. Unfortunately we had to wait until late in the morning until our room became available. However the staff were very helpful and once in our room we were very comfortable. After checking out we were able to leave our luggage at the hotel and our valuables in the safe until our late afternoon departure the following day. The front counter and other staff were courteous and helpful at all times.The hotel is within walking distance of the closest MRT and Chinatown and therefore well positioned for all travellers.

 
Hotel

  Facilities 4
  Ambience 3
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 5
  Room Size 4
  Amenities 4
   

4 night stopover

Recommendation:  by John Adams
 
Suitable for: Business, Leisure, Romance, Families, Singles, Couples

This was a very comfortable 4 days and the only disappointment was that i was charged for what I had thought from the publicity to be inclusive internet access. I didn't use the hotels' eateries, preferring the food courts of Chinatown. Why eat for $25 when you can eat well for $3?

The staff were natural, courteous and helpful and some tiny problems with the room were sorted immediately.

The location by Clarke Quay is great and there is an MRT entrance right by the hotel.

It's very easy to spend or save according to your mood or circumstances.

I would stay again.

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 5
   

Frequent Business Traveller

Recommendation:  by Sherman Chee Hoe Chong
 
Suitable for: Business, Leisure, Romance, Families, Singles, Couples

This is absolutely a very satisfactory stay. I am immense by the level of service the hotel staff had provided. Very, very attentive and make you feel welcome. It was a very short stay which I didn't managed to maximise the hotel facilities but I trust that it is good. The location of the hotel is very close by places of interest e.g. restaurants, shopping, bars and clubs. Will certainly return....

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 4
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by john leeds
 
Suitable for: Business, Leisure, Families, Couples

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by azizan nordin ahmad
 
Suitable for: Business, Leisure, Romance, Families, Couples

 
Hotel

  Facilities 4
  Ambience 5
  Service 2
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Mohammad Aditya
 
Suitable for: Business, Leisure, Romance, Singles, Couples

 
Hotel

  Facilities 4
  Ambience 5
  Service 3
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 5
  Room Size 3
  Amenities 4
   

Recommendation:  by Bienawan Poedjiono
 
Suitable for: Business, Leisure, Families

GOOD LOCATION ESC AFTER THE CONNECTION TO MRT STATION WILL FINISH THE CONSTRUCTION , CHARMING STAFF. BUT, IT'S MORE PLEASANT IF WE HAVE BREAKFAST.
FINALLY, I WILL SUGGEST COLLEAGUE TO STAY IN THIS HOTEL

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 3
  Amenities 5
   

Buffet restaurant is very good

Recommendation:  by Paul (Dai Nghi ) Huynh
 
Suitable for: Business

The staff quite helpful,The Buffet restaurant is very good.

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 4
  Value for Money 3
 
Room

  Bed 3
  Cleanliness 3
  Room Size 3
  Amenities 3
   

Location, location, location

Recommendation:  by Kenneth Sowton
 
Suitable for: Business, Leisure, Romance, Singles

A little pricey but perfectly situated for "BrewWerks" next door, home of the best beers in asia, if not the world. The riverside is also a very pleasant area right in the heart of the city.

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 5
  Value for Money 3
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by Mohammad Ridzuwan Ya'akop
 
Suitable for: Business, Romance, Couples

 
Hotel

  Facilities 4
  Ambience 5
  Service 5
  Location 4
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Kevin King
 
Suitable for: Leisure, Romance, Couples

Enjoyed my brief stay in the hotel, but room was very small with a good view of a building site for an executive room.
Ideally situated for entertainment

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 5
  Room Size 2
  Amenities 4
   

Recommendation:  by Justin Senn
 

We loved the pool and general atmosphere of the hotel. The breakfast however was expensive for what it was.

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 5
  Room Size 4
  Amenities 5
   

Recommendation:  by ELLYANI ELLYANI
 

please decrease the rate of the hotel if it's possible. Please contact me if it is so.

 
Hotel

  Facilities 4
  Ambience 5
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by james weir
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by joey yong
 

the counter staff could have worked faster. pls compare novotel, they worked faster during the check in and out.

 
Hotel

  Facilities 3
  Ambience 4
  Service 1
  Location 4
  Value for Money 2
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by Anna Mariam Nuzwari Chatab
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by Tibor Toth
 

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 3
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by john gray
 

 
Hotel

  Facilities 4
  Ambience 3
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Emily Papworth
 

Service for Executive Club Floor excellent but for "standard" rooms is very mediocre

 
Hotel

  Facilities 4
  Ambience 4
  Service 3
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 5
   

Recommendation:  by mark bromwich
 

As I said room was smaller than other hotels, and rate was double of other hotels I have stayed at in this area (Holiday Inn-Novotel) Was a little upset with the continual noise from the building site opposite my room, and lask of access to the hotel due to construction in the area. But in a few months that will be finished! A nice hotel, good service, and breakfast was excellent value! room was a little smaller than other hotel's I have stayed in in Singapore. But well furnished, and the shower/bedroom was a good standard

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 4
  Value for Money 2
 
Room

  Bed 5
  Cleanliness 5
  Room Size 2
  Amenities 4
   

Recommendation:  by Carole Standen
 

The bedrooms are very good quality and our cleaning assistant was excellent and considerate.

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

 
 

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