Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
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21 to 30 Swiss Inn Kuala Lumpur Reviews
1
3
2
limit choice for room
4
I had stayed at the rooms without windows but limit choice of this kind of rooms. The location is very good. The price seems higher compared with other hotels.
Swiss-Inn KL
We stayed in a family suite. Inspite of this, we found the size of the toilet to be very small, especially with the curtain for shower which could not be retracted to the wall. It was in the way of movement in the toilet when one was not showering. The room was in a reasonable condition except for the cleanliness of the toilet, which we found not to be thorough enough when we checked in. The door lock to the toilet was not working. Twice, we were "caught" locked in the toilet because the door-knob could not be unlocked. After that, we stopped locking the toilet door when using it. The quality of the buffet breakfast was very low. This was aggravated by the 'cook' whose duty was to prepare the omelet. He refused to converse with the guests even when the latter made requests. Either he has a poor grasp of English, or his service attitude was deficient.
The Reception wasnt the most welcoming and not the most helpful too. Limited TV channels and can do better with full Astro channels esp with more english channels or sports.
5
the Chinese lady attendant at the counter (27 & 28 June afternoon time )was giving excellent & friendly service. neat arrangement on the furniture,have comfortable feeling,just feel like at home.
Nice Hotel Good
please give something for good aroma
Your service is very slow. We had to wait for more than half hour for a towel! And it is not just one day. Happened 2 / 3 times.
Very good price so the bathroom was probably as expected. Bathroom is very ordinary.
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