BEST WESTERN HOTEL SURIA CHERATING BEACH RESORT
Km 32.5, Jalan Kuantan/Kemaman,
Cherating,
26080 Kuantan,
Pahang Darul Makmur.

Intro

Curious to see what guests who have stayed in Best Western Hotel Suria Cherating Beach Resort think about it? Read what guests who booked through HolidayCity have said about Best Western Hotel Suria Cherating Beach Resort. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).

Ratings

Overall Ratings by 18 Reviewers is: 3.4 

Average Rating out of 5 Hotel Room Facilities 2.9 Bed 3.8 Ambience 3.2 Cleanliness 3.8 Service 3.4 Room Size 3.2 Location 3.9 Amenities 3.2 Value for Money 3.4		Number of Reviewers Who... Recommend 10 Do not Recommend 1 Neutral 7

Reviews

Bed bugs & smelly pillow Reviewer: Ee Xuan Zhong Date of review: 27 June 2008 Recommends this hotel: Neutral Recommended for: Business, Leisure, Romance Room Hotel Facilities 3 Bed 2 Ambience 4 Cleanliness 3 Service 4 Room Size 4 Location 4 Amenities 3 Value for Money 3 We booked this hotel with low expectation as it was rated 3-star. This hotel provided standard beach hotel facilities, the room size was just nice, the breakfast spread wasn't that great but taste good. The swimming pool was rather small, especially we were caught-up with some 100s of staff from a local company having a retreat during our stay. However, what we can't accept was the smelly pillows in the room, which we got them changed immediately (the room service staff was quick and politely changed fresh pillows for us, which had helped in its service rating). Then, the next morning, after waking up from the bed, we realised that all of us were bitten by bed bugs. We didn't report it to the hotel though. We just sprayed the beds with insect repellant that protected us from further bug attack.

Aidilfitri Breakaway Reviewer: syahmi ramley Date of review: 5 November 2007 Recommends this hotel: YES Recommended for: Business, Leisure, Families, Couples Room Hotel Facilities 5 Bed 5 Ambience 4 Cleanliness 5 Service 5 Room Size 4 Location 4 Amenities 4 Value for Money 5 Nice hotel with good facilities. Perhaps should improve on maintaining the usability of the Gym facilities which is in a sorry state (should repair any broken equipment).

Reviewer: MOHAMMAD ROOSE MOHD ADAM Date of review: 4 September 2007 Recommends this hotel: Neutral Recommended for: Couples Room Hotel Facilities 4 Bed 5 Ambience 4 Cleanliness 5 Service 3 Room Size 1 Location 5 Amenities 3 Value for Money 3 PRO: 1. The breakfast was good and at par with our expectation. 2. The bed and pillow was to our liking. 3. Near to Cherating where we love having "Satar Trengganu" at Pantai Mak Nik. 4. The room was clean and well kept. CON: 1. The room is too small to move around especially when we request for an additional bed. 2. Front Office staff need to be more courteous. We need to ask for our directions to the room (although there were signage- yet too far to be noticed). 3. Although the room is "Non Smoking" room, yet when we enter, the smell of cigarates was non bearable, in fact we have to request for the air freshner from the house keeping dept.

Reviewer: Hew Ah Woon Date of review: 12 July 2007 Recommends this hotel: Neutral Room Hotel Facilities 3 Bed 2 Ambience 3 Cleanliness 2 Service 3 Room Size 3 Location 3 Amenities 2 Value for Money 2

Reviewer: Sharifah Maslinda Binti Syed Ramly - Date of review: 25 January 2007 Recommends this hotel: YES Room Hotel Facilities 3 Bed 4 Ambience 3 Cleanliness 4 Service 3 Room Size 3 Location 3 Amenities 3 Value for Money 3 the time i arrived there was no electicity.. during the 2 days there's no light at the coridor... just nice!

Reviewer: Cecilia Jong Date of review: 4 November 2006 Recommends this hotel: Neutral Room Hotel Facilities 1 Bed 3 Ambience 2 Cleanliness 4 Service 3 Room Size 2 Location 4 Amenities 2 Value for Money 3 Staff cant communicate in simple English becomes a problem when asking for direction to hotel and recomemdation for activities. Room is too cramp for 2 single beds not much walking space.

Reviewer: Chin Hock Tan Date of review: 12 June 2006 Recommends this hotel: Neutral Room Hotel Facilities 3 Bed 3 Ambience 3 Cleanliness 2 Service 3 Room Size 4 Location 4 Amenities 2 Value for Money 3 Lot of things need to request like toilet tissue, soap and shampoo.

Reviewer: ABUN KUA Date of review: 7 June 2006 Recommends this hotel: YES Room Hotel Facilities 3 Bed 4 Ambience 3 Cleanliness 4 Service 4 Room Size 2 Location 5 Amenities 4 Value for Money 4 Breakfast was poor.

Reviewer: Mohd Shahid Ashaari Date of review: 16 May 2006 Recommends this hotel: Neutral Room Hotel Facilities 3 Bed 4 Ambience 4 Cleanliness 4 Service 3 Room Size 3 Location 5 Amenities 4 Value for Money 3

Reviewer: Shahlan Rashid Date of review: 21 March 2006 Recommends this hotel: YES Room Hotel Facilities 3 Bed 3 Ambience 4 Cleanliness 4 Service 3 Room Size 3 Location 4 Amenities 3 Value for Money 4 Very basic...value for money. The room is okay. But the sea view is nice....I love the view at the same time watching my kids enjoying themselves at the playground just outside the room.

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