Description
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| Q1. In what year was it built? |
| 1997. |
| Q2. Renovation to the hotel were last carried out in ... |
| 2006. |
| Q3. What is the total number of rooms available? |
| 90. |
| Q4. How many guest floors are there? |
| 8. |
Facilities
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| Q1. Can I park privately at the property? |
| Yes. |
| Q2. Is the hotel provided with lifts/elevators to the guest floors? |
| Yes. |
| Q3. Is Internet Access available for guests at Somerset West Lake Hanoi? |
| Yes. |
| Q4. Is a 24 hr reception available? |
| Yes. |
| Q5. Is your hotel children-friendly? |
| Yes. |
| Q6. Can guests request baby cots? |
| Yes, free of charge. |
| Q7. Are babysitting services provided upon request? |
| Yes, chargeable at USD 8 per hour subject to availability. |
| Q8. Does the management allow guests to bring pets? |
| Yes. |
Rooms
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| Q1. Are any of the guest rooms at Somerset West Lake Hanoi inter-connecting |
| No. |
| Q2. Can I request for a handicapped/disabled room at the establishment? |
| No. |
| Q3. Are air-conditioners available in the guest rooms? |
| Yes. |
| Q4. Would it possible for me to request for a smoking room? |
| No. |
Transfers
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| Q1. Is the city centre within easy reach? |
| The hotel is located around 2 kilometres from city centre. |
| Q2. Is the establishment far from the airport? |
| The distance from Noi Bai International Airport to the hotel is about 10 kilometres. |
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