Description
Q1.  In what year was the hotel built?
1901.
Q2.  How many guest rooms are there in Sofitel Metropole Hanoi Hotel?
363.
Q3.  How many guest floors are provided?
3 floors in Metropole Wing and 7 floors in Opera Wing.

Facilities
Q1.  Are private parking facilities available at Sofitel Metropole Hanoi Hotel?
Yes.
Q2.  Are lifts/elevators provided for guests to the guest floors?
Yes.
Q3.  Does the property have Internet Access?
Yes.
Q4.  Is the front desk at the property open 24 hrs a day?
Yes.
Q5.  Is the location a popular tourist area?
The hotel is ideally located in the centre of Hanoi and is near important landmarks like the Hoan Kiem Lake, the Opera House and the city's administrative and retail centre. Hang Ngang ang Hang Dao, souvenir shops, are located half kilometre away from the hotel.
Q6.  Is your hotel children-friendly?
Yes.
Q7.  Are baby cots provided?
Yes.
Q8.  Can I request babysitting services?
Yes, at a nominal fee.
Q9.  Can I bring my pets?
No.

Rooms
Q1.  What are the differences between the room types?(If there are more than one room type)
This hotel has 363 rooms including 21 Suites. The hotel is split into two wings, the original 100s year old Metropole Wing and the neo-classical Opera Wing. Room types include Opera room and Classic room that has a size of 32 square meters (sqm) and is carpeted or has wooden floor while the Classic Deluxe is 37 sqm in size. Opera, Metropole and Imperial Suite is 64, 70 and 176 sqm respectively, and they can be interconnected with another room type for families requiring. Long staying guest will feel comfortable with a kitchenette in hotel Opera Suite. The Metropole and Presidential Suite are designed for the most discerning travelers. Club floor with attractive Club benefit has just been opened since October, 2007 with 48 sqm Club room and 64 sqm Club Suite. Bed configuration for Opera, Classic, Classic Deluxe and Club Rooms are 2 single beds or double bed, and for Suite is king bed. All rooms, except for the classic rooms, can accommodate an extra bed (with a supplement charge) and have maximum capacity of 3 persons. In-room amenities available are Sofitel MyBed, private bathroom, individually controlled air-conditioning, double glazing, IDD telephone, satellite TV with 24 channels, broadband internet access, in-house video, safety deposit box, mini-bar, tea & coffee maker, hairdryer, and 24 hour power back-up. Telephone comes with data port and rooms are fitted with sound-proof windows.
Q2.  Are the ensuite bathrooms at Sofitel Metropole Hanoi Hotel provided with showers or bathtubs or both?
Bathtub and both.
Q3.  Can inter-connecting rooms be provided, on request?
Yes.
Q4.  Are handicapped/disabled rooms available?
YES, in the Opera Wing.
Q5.  Is air-conditioning available in the rooms?
Yes.
Q6.  Does the establishment offer guests the option of a smoking room?
Yes.
Q7.  Are non-smoking rooms available upon request?
Yes.

Dinings
Q1.  What is the cost for breakfast?
A la carte and American Buffet Breakfast.
Q2.  What is available for breakfast at Sofitel Metropole Hanoi Hotel?
As per menu.
Q3.  What sort prices are we looking at for lunch?
As per a la carte menu.
Q4.  What would be the charges we can expect for dinner?
As per a la carte menu.

Transfers
Q1.  What is the distance, in kilometers or miles, to the city centre?
We are located in Hanoi City Centre.
Q2.  What is the distance from Sofitel Metropole Hanoi Hotel to the airport? (In Kilometers/Miles)
About 35 km away.
Q3.  What is the distance, in kilometers or miles, to the train station?
About 2 km away.
Q4.  Does it offer airport transfer services to its guest?
Yes, the hotel has hotel limousine (BMW), kindly contact hotel for information.
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