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| Q1.What year was Sofitel Metropole Hanoi Hotel first opened? |
| 1901. |
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| Q2.How many guest rooms are available? |
| 363. |
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| Q3.How many guest floors are provided? |
| 3 floors in Metropole Wing and 7 floors in Opera Wing. |
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| Q1.Can I park my car at Sofitel Metropole Hanoi Hotel? |
| Yes. |
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| Q2.Are there lifts/elevators to the guest floors? |
| Yes. |
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| Q3.Is Internet Access provided? |
| Yes. |
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| Q4.Is the reception manned 24 hrs a day? |
| Yes. |
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| Q5.Is the location a popular tourist area? |
| The hotel is ideally located in the centre of Hanoi and is near important landmarks like the Hoan Kiem Lake, the Opera House and the city's administrative and retail centre. Hang Ngang ang Hang Dao, souvenir shops, are located half kilometre away from the hotel. |
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| Q6.Is your hotel children-friendly? |
| Yes. |
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| Q7.Are baby cots provided? |
| Yes. |
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| Q8.Are babysitting services available? |
| Yes, at a nominal fee. |
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| Q9.Does the property welcome pets? |
| No. |
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| Q1.What are the differences between the room types?(If there are more than one room type) |
| This hotel has 363 rooms including 21 Suites. The hotel is split into two wings, the original 100s year old Metropole Wing and the neo-classical Opera Wing. Room types include Opera room and Classic room that has a size of 32 square meters (sqm) and is carpeted or has wooden floor while the Classic Deluxe is 37 sqm in size. Opera, Metropole and Imperial Suite is 64, 70 and 176 sqm respectively, and they can be interconnected with another room type for families requiring. Long staying guest will feel comfortable with a kitchenette in hotel Opera Suite. The Metropole and Presidential Suite are designed for the most discerning travelers. Club floor with attractive Club benefit has just been opened since October, 2007 with 48 sqm Club room and 64 sqm Club Suite. Bed configuration for Opera, Classic, Classic Deluxe and Club Rooms are 2 single beds or double bed, and for Suite is king bed. All rooms, except for the classic rooms, can accommodate an extra bed (with a supplement charge) and have maximum capacity of 3 persons. In-room amenities available are Sofitel MyBed, private bathroom, individually controlled air-conditioning, double glazing, IDD telephone, satellite TV with 24 channels, broadband internet access, in-house video, safety deposit box, mini-bar, tea & coffee maker, hairdryer, and 24 hour power back-up. Telephone comes with data port and rooms are fitted with sound-proof windows. |
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| Q2.Are showers or bathtubs available in the rooms? |
| Bathtub and both. |
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| Q3.Can inter-connecting rooms be provided? |
| Yes. |
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| Q4.Does Sofitel Metropole Hanoi Hotel have any handicapped/disabled rooms available? |
| YES, in the Opera Wing. |
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| Q5.Is air-conditioning available? |
| Yes. |
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| Q6.Are smoking rooms available upon request? |
| Yes. |
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| Q7.Are non-smoking rooms available upon request? |
| Yes. |
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| Q1.How much does breakfast cost at Sofitel Metropole Hanoi Hotel? |
| A la carte and American Buffet Breakfast. |
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| Q2.What kinds of foods are served for breakfast? |
| As per menu. |
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| Q3.How much does it cost for lunch? |
| As per a la carte menu. |
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| Q4.What charges are applicable for dinner at the establishment? |
| As per a la carte menu. |
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| Q1.Is the city centre within easy reach? |
| We are located in Hanoi City Centre. |
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| Q2.What is the distance, in kilometers or miles, to the airport? |
| About 35 km away. |
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| Q3.How distant is the train station from Sofitel Metropole Hanoi Hotel? (In Kilometers/Miles) |
| About 2 km away. |
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| Q4.Can airport transfers be arranged by the hotel? |
| Yes, the hotel has hotel limousine (BMW), kindly contact hotel for information. |
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