Great hotel in a great location. Very helpful, courteous staff, wonderful room, nice garden behind the hotel, fairly quiet location. Wish breakfast was included - 12 pounds seemed like a lot - went out instead. Every other hotel we stayed at for the 2 week vacation included breakfast. Too picky? Oh well, just made the hotel seemed like they were trying to make money wherever they could.

The staff were exceptionally courteous and helpful.
We enjoyed very much our stay in the hotel and will highly recommend it to friends. We plan to stay there again when we come to London.

With the So. Kensington Underground Station just a block away, it was so convenient to get around London to all the places we wanted to go including resturants, historical sites, and the theater. Combine that with the wonderful rooms, the attentive staff, and great in-room dining and you have our perferred choise of where to stay in London.

Dave & Patty Gorman

We have stayed at Number Sixteen many times over the last 10 years and it is always wonderful. The staff is fantastic, helping with everything from dinner reservations to parade schedules. The location is a dream, just two short blocks from the tube station. I would still make my reservation at Number Sixteen when I visit london again.

Hotel is in a great location and service and amenities were generally very good. Room rate, however, was a bit high for a boutique hotel.

You have a great location and a really comfortable hotel. As a suggestion on the value category, I think the cost to use the internet connection is highly excessive. I only used the connection to check my emails a couple of times a day, but was billed over $330.00 for the week. That is unbelievably high for what is being provided. The highest I have paid at other hotels, if they charge for the service at all, is $25 a day.

I do not know what is meant by the category "facility". It is a wonderful small hotel, but expensive - however, London is an expensive city. The room and bed were delightful although the room was smaller than I expected.

not clear about which days breakfast was included. had argument with the front desk as they were disagreeing with the print out I had in front of me from this website, so this put a very sour taste in my mouth for an otherwise nice stay

The lighting was a bit poor.

This has to have been the absolute smallest room that I've ever stayed in any hotel anywhere. Barely large enough to turn around in. But the room had everything you'd need, despite its ultra-compact size. Considering the price (117 pound/night or roughly $220), it was not a particularly good bargain, even for a luxury hotel. Maybe that's London. Larger single room go for about 150 pounds/night here.

Room 101 small: changed to 302 Great!

the eating was not working

This is one of the best hotels I have ever stayed in anywhere. This was a cosy, comfortable, quiet and beautifully decorated room.

I am only sorry that we did not book early enough and we were only able to stay there one night. We traveled to six different cities on this vacation and by far 16 Sumner was the best hotel. The room was fabulous. The heated towel rack in the bathroom was a real treat for my 13-year old son. The bed linens the best, and the turn down service with the spray of lavender for the pillow was wonderful. I can't say enough about how much we loved the hotel and our stay.

I have stayed at this hotel at least 3 times in the last 9months or so and each time my room size keeps getting smaller. Normally when someone frequents an establishment they note that you are a repeat customer and usually offer upgrades/bonuses.

fabulous location; professional staff exeptionally tasteful and comfortable; could have used an iron and hair dryer

Terrific staff. The first room (a double) was very small and would have been great for just one person, but I was travelling with my 12 year old daughter. The hotel was very accomodating, and they gave us, for slightly more money, a large beautiful room with a king bed on the top floor. - The front desk staff was stellar. We had a great time.

I've stayed here before. It is clean and quiet and I haven't been able to match the facility and location for the price. room too small; water pressure in shower merely adequate.

Very nice, loved the view over the garden. The remodeled bath is excellent