SOMERSET GORDON HEIGHTS
(Formerly "Shoan Heights Apartment Hotel Melbourne")
19-25 Little Bourke Street,
Melbourne, Victoria,
3000 Australia.

Intro

Curious to see what guests who have stayed in Somerset Gordon Heights think about it? Read what guests who booked through HolidayCity have said about Somerset Gordon Heights. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).

Ratings

Overall Ratings by 19 Reviewers is: 3.9 

Average Rating out of 5 Hotel Room Facilities 3.3 Bed 4.3 Ambience 3.3 Cleanliness 4.4 Service 3.9 Room Size 3.5 Location 4.4 Amenities 4 Value for Money 3.7		Number of Reviewers Who... Recommend 13 Do not Recommend 1 Neutral 5

Reviews

Reviewer: Dianne Willman Date of review: 1 March 2008 Recommends this hotel: YES Recommended for: Leisure, Couples Room Hotel Facilities 4 Bed 5 Ambience 3 Cleanliness 5 Service 3 Room Size 4 Location 5 Amenities 5 Value for Money 5

main bedroom Reviewer: gayle bassett Date of review: 31 December 2007 Recommends this hotel: YES Recommended for: Families Room Hotel Facilities 2 Bed 4 Ambience 3 Cleanliness 4 Service 4 Room Size 2 Location 5 Amenities 3 Value for Money 4 the main bed room was poor as the door did not close, the bed was too big, an exhaust fan was needed in the bathroom,I was quoted an internet price and paid $26.00 more when I checked out.

Reviewer: narendra shah Date of review: 7 June 2007 Recommends this hotel: Neutral Room Hotel Facilities 3 Bed 4 Ambience 3 Cleanliness 4 Service 3 Room Size 3 Location 3 Amenities 3 Value for Money 2 inspite of the slow period the rate charged was very much on the high side. comparable accomodation in the city were available at a reduced rate. i think the amount charged traveller includes your fees which seem to be too high. we took a bigger room with cooking facility and pait $150 per night

Reviewer: Kathleen McLaughlin Date of review: 10 May 2007 Recommends this hotel: YES Room Hotel Facilities 2 Bed 3 Ambience 3 Cleanliness 4 Service 4 Room Size 5 Location 5 Amenities 3 Value for Money 4 Good location in China Town, fairly near free Tram stop opp City Museum. Walking distance to main shopping streets,restaurants etc Double upgraded to suite, so plenty space plus kitchen, which was handy for brekkie!

Reviewer: Contessa El-Kazzi Date of review: 28 April 2007 Recommends this hotel: NO Room Hotel Facilities 1 Bed 2 Ambience 3 Cleanliness 2 Service 4 Room Size 3 Location 3 Amenities 3 Value for Money 2 We were told that the hotel had a gym, sauna and spa. When we got to the hotel we were told that due to renovations, if we wanted to use these facilities we would have to go to the hotel accross the road. As a result we did not use these facilities as it was embarressing to walk accross the road in bathers and back again either sweaty from the gym or wet from the spa and sauna. Also the noise from the renovations made us leave the room to find peace elsewhere. Not something you want to do on your holidays! If we had been told there were going to be renovations we would have chosen another hotel. The customer service was genuine and good and i think they did upgrade our room to a one bedroom apartment but i would choose another hotel next time because they did not tell us about renovations at the time of booking or apologise for them when we arrived. The bathroom was right next to the kitchen which was disturbing, and the pipes from the bathroom leaked forming a pool of water that travelled under the bathroom door soaking the carpet in the kitchen.

Reviewer: Warner Norton Grubb Date of review: 18 April 2007 Recommends this hotel: YES Room Hotel Facilities 5 Bed 5 Ambience 5 Cleanliness 5 Service 5 Room Size 5 Location 5 Amenities 5 Value for Money 5 Free guest laundry was terrific. Location was wonderful. It was great!

Reviewer: Katherine Gordon Date of review: 20 November 2006 Recommends this hotel: Neutral Room Hotel Facilities 3 Bed 5 Ambience 3 Cleanliness 5 Service 4 Room Size 2 Location 5 Amenities 5 Value for Money 3 In the booking process we thought we were getting a hotel with a kitchen. I think you should make it clear on your conformation email the exact details of the room.

Reviewer: Pauline Lye Mrs Gong Date of review: 6 October 2006 Recommends this hotel: Neutral Room Hotel Facilities 4 Bed 4 Ambience 3 Cleanliness 5 Service 4 Room Size 3 Location 5 Amenities 3 Value for Money 3 Location good in terms of proximity to city. Facility for business traveller may not be complete eg secretarial services. Ambience adequate as it is quiet for those who like it but not for lively types looking for more activities within hotel premises. As there are many other types of accommodation, it can be competitive in terms of value for money. The cleaning staff should be more diligent.Eg left 2 glasses and a fork and knife and 2 plates in zink. They should just have helped wash it rather than leave it there for me to do so when I return in the evening.

Reviewer: Joanne Hill Date of review: 2 May 2006 Recommends this hotel: YES Room Hotel Facilities 4 Bed 5 Ambience 4 Cleanliness 5 Service 5 Room Size 4 Location 5 Amenities 4 Value for Money 5

Reviewer: Ronald Hogan Date of review: 21 March 2006 Recommends this hotel: YES Room Hotel Facilities 4 Bed 5 Ambience 3 Cleanliness 5 Service 5 Room Size 2 Location 5 Amenities 5 Value for Money 4 Excellent position, in the city. We will use your hotel again when we visit Melbourne Because we fronted onto Little bourke St there was a lot of noise ( music etc) late at night on Friday.

Reviews of Somerset Gordon Heights  1 2

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