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| Q1.How many guest rooms are there at the hotel? |
| 149 |
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| Q2.How many guest floors are provided at Sheraton Utama Brunei Darussalam? |
| 6 |
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| Q1.Are private parking facilities available at Sheraton Utama Brunei Darussalam? |
| Yes. |
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| Q2.Is the hotel provided with lifts/elevators? |
| Yes. |
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| Q3.Are there facilities available for Internet Access? |
| Yes. |
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| Q4.Is the front desk open 24 hrs a day? |
| Yes. |
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| Q5.Is there a tourist area within easy reach of the hotel? |
| Conveniently located in the capital city of Bandar Seri Begawan, we are at the crossroads of culture and economy. We are within walking distance of many of Brunei's tourist attractions, such as The Royal Regalia, Brunei History Centre, Water Village, and Omar Ali Saifuddien Mosque. |
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| Q6.Is your hotel children-friendly? |
| Yes. |
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| Q7.Can I request baby cots? |
| Yes. |
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| Q8.Can I arrange for babysitting services? |
| Yes, at a nominal fee and advance notice is required. |
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| Q9.What is the hotel policy on pets? |
| No. |
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| Q1.What are the differences between the room types?(If there are more than one room type) |
| We offer a wide variety of room types to fit your needs - from Executive Deluxe Rooms to Garden View Rooms, City Twin Rooms, and Garden Twin Rooms. Our Executive Suites are a favourite for those business executives who prefer exclusivity. Named after the flora and fauna of Brunei, all 10 suites offer a relaxing and peaceful haven. The name of the Presidential Suite - the Darussalam Suite - translated as "Abode of Peace", speaks for itself. |
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| Q2.Are the ensuite bathrooms at Sheraton Utama Brunei Darussalam provided with showers or bathtubs or both? |
| Both. |
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| Q3.Can I request for inter-connecting rooms? |
| Yes. |
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| Q4.Are handicapped/disabled rooms available? |
| Yes. |
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| Q5.Are air-conditioners available in the rooms? |
| Yes. |
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| Q6.Are smoking rooms available upon request? |
| Yes. |
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| Q7.Are non-smoking rooms available? |
| Yes. |
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| Q1.Does the hotel charge for breakfast and how much would it be? |
| As per a la carte menu. |
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| Q2.What is available for breakfast? |
| As per menu. |
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| Q3.What charges are applicable for lunch? |
| As per a la carte menu. |
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| Q4.What is the cost for dinner at Sheraton Utama Brunei Darussalam? |
| As per a la carte menu. |
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| Q1.How distant is the city centre? (In Kilometers/Miles) |
| We are located in city centre. |
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| Q2.What is the distance from Sheraton Utama Brunei Darussalam to the airport? (In Kilometers/Miles) |
| About 9 km away. |
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| Q3.Is the train station within easy reach? |
| Not applicable. |
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| Q4.Can airport transfers be arranged by the hotel? |
| Yes, at a nominal fee and advance notice is required. |
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| Q5.How much should I expect to pay for a taxi transfer from the airport to the hotel? |
| Approx. about BND 30 per way. |
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| Q6.Can you give the detailed directions from the
Airport to your hotel? |
| Exit from Brunei International Airport and head towards Gadong on the Sultan Haji Hassanal Bolkiah Highway. Turn left at the exit before the underpass. At the roundabout, take the first left exit to Jalan Kiulap. Turn right at the third traffic light intersection onto Jalan Tasek. Drive on for approximately 0.5km and you will find Sheraton Utama Hotel on the left. |
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| Q7.Can you give the detailed directions from the
train station to your hotel? |
| Not applicable. |
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