Introduction
Curious to see what guests who have stayed in Shangri-La Hotel Kuala Lumpur think about it? Read what guests who booked through HolidayCity have said about Shangri-La Hotel Kuala Lumpur. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
 
Overall Ratings by 13 Reviewers is:  4.4 
 
Recommended: 11 Not Recommended: 0 Neutral: 2
 

Hotel Ratings (out of 5)
4.5  Facilities 4.3  Location
4.5  Ambience 4.4  Service
4.5  Value for Money    

Room Ratings (out of 5)
4.8  Bed 3.8  Room Size
4.7  Cleanliness 4.3  Amenities
 

1 to 13 Shangri-La Hotel Kuala Lumpur Reviews
 

Recommendation:  by Delvin Kwek
 
Suitable for: Business

 
Hotel
  Facilities 4
  Ambience 4
  Service 4
  Location 4
  Value for Money 3
 
Room
  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 4
   

Best buffet breakfast

Recommendation:  by Triena Ong
 
Suitable for: Business, Leisure

The buffet breakfast offers a huge variety and is of first-rate quality. An excellent spread of food.

 
Hotel
  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room
  Bed 5
  Cleanliness 5
  Room Size 3
  Amenities 5
   

Recommendation:  by Abuzar Babiker
 
Suitable for: Romance

 
Hotel
  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room
  Bed 5
  Cleanliness 4
  Room Size 4
  Amenities 5
   

Recommendation:  by Akash Lobo
 

Information on the amenities present on your website while booking and included in the package can be misleading. Eg. Broadband was written and was mistaken to be part of the package, which it was not and additional charges needed to be paid for it.

 
Hotel
  Facilities 5
  Ambience 5
  Service 3
  Location 3
  Value for Money 3
 
Room
  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 3
   

Recommendation:  by basi
 

 
Hotel
  Facilities 3
  Ambience 4
  Service 5
  Location 5
  Value for Money 5
 
Room
  Bed 4
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Lim Aik Hui
 

 
Hotel
  Facilities 4
  Ambience 4
  Service 3
  Location 3
  Value for Money 4
 
Room
  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 3
   

Recommendation:  by Kerstin Seemann
 

 
Hotel
  Facilities 4
  Ambience 4
  Service 4
  Location 5
  Value for Money 5
 
Room
  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by anders aune
 

 
Hotel
  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room
  Bed 5
  Cleanliness 4
  Room Size 4
  Amenities 5
   

Recommendation:  by Beatrix Lee
 

 
Hotel
  Facilities 5
  Ambience 4
  Service 5
  Location 4
  Value for Money 5
 
Room
  Bed 5
  Cleanliness 5
  Room Size 3
  Amenities 4
   

Recommendation:  by Chionh Teow Hwee
 

 
Hotel
  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room
  Bed 5
  Cleanliness 4
  Room Size 3
  Amenities 5
   

Recommendation:  by Gan Edwin
 

 
Hotel
  Facilities 4
  Ambience 5
  Service 4
  Location 3
  Value for Money 5
 
Room
  Bed 5
  Cleanliness 5
  Room Size 3
  Amenities 4
   

Recommendation:  by Gibson Tang
 

Room was nice and cosy

 
Hotel
  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room
  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 5
   

Recommendation:  by Sherry Hunsucker
 

 
Hotel
  Facilities 5
  Ambience 4
  Service 4
  Location 4
  Value for Money 5
 
Room
  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 4
   
 
 

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