Introduction


Curious to see what guests who have stayed in The Shaftesbury Kensington Hotel London think about it? Read what guests who booked through HolidayCity have said about The Shaftesbury Kensington Hotel London. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
 
Overall Ratings by 12 Reviewers is:  3.9 
 
Recommended: 11 Not Recommended: 0 Neutral: 1
 

Hotel Ratings (out of 5)


3.4
 Facilities
4.2
 Location
3.3
 Ambience
3.9
 Service
4.1
 Value for Money    

Room Ratings (out of 5)


4.2
 Bed
2.8
 Room Size
4.6
 Cleanliness
4.2
 Amenities
 

1 to 12 The Shaftesbury Kensington Hotel London Reviews


 

Recommendation:  by Dawn Tecey
Suitable for: Business, Leisure, Couples

Excellent location close to Earls Court tube station. Street was quiet at night. Plenty of choices to eat in the area. Staff were very friendly and helpful. We would definitely stay here again and would highly recommend this hotel.

 
Hotel
  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 5
 
Room
  Bed 5
  Cleanliness 5
  Room Size 3
  Amenities 4
   

Recommendation:  by Peter Wilson
Suitable for: Business, Leisure

The room allocated to my wife and I was rather small (compared to the room allocated to my mother, which was small). It was also facing a wall, as opposed to the streetscape. We were moved to another room for the second night which we appreciated. The staff were courteous and the hotel location is excellent. I would certainly stay there again.

 
Hotel
  Facilities 4
  Ambience 3
  Service 3
  Location 5
  Value for Money 4
 
Room
  Bed 3
  Cleanliness 4
  Room Size 2
  Amenities 3
   

shaftesbury premier kensington

Recommendation:  by Juana Navarro
Suitable for: Business, Leisure, Couples

Firstly fantastic location no more than 2 mins walk from earls court station which is a great station from which to explore london. On arrival at hotel the rooms were not ready and as we had a group booking of 33 i would have thought they may have foreseen this could cause a slight problem. Also i had a slight battle with reception as they would not accept that we were bed and breakfast but after i insisted the reception manager call head this was resolved. I dont know if this incident did not endear us to the reception staff but all i know is that for the entire of our stay their attitude towards myself and members of my group was at best ignorant and at worse obnoxious. The rest of the hotel was fine though breakfast was excellent and the resturant staff were great . All in all if you are looking for acost effective base from which to explore london this gets full marks but just dont expect much courtesy from reception.

 
Hotel
  Facilities 3
  Ambience 2
  Service 1
  Location 4
  Value for Money 4
 
Room
  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by NEIL HAWKINS
Suitable for: Business, Leisure, Romance, Couples

 
Hotel
  Facilities 3
  Ambience 3
  Service 4
  Location 4
  Value for Money 5
 
Room
  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Riccardo Galassi
Suitable for: Business, Leisure

 
Hotel
  Facilities 4
  Ambience 4
  Service 4
  Location 5
  Value for Money 5
 
Room
  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Good location

Recommendation:  by Heidi Lee
Suitable for: Business, Leisure, Families, Singles, Couples

The hotel is in an excellent location. There are good restaurants in the vicinity. Earls Court tube is close by, it is near Hyde Park and other attractions. We walked a lot from the hotel and it is quiet despite being in such a busy location. If you stay for a day or two, the continental breaksfast is fine but if you stay for more days, the hotel should provide complimentary hot breakfast. The room is excellent and clean and very nice.

 
Hotel
  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 4
 
Room
  Bed 5
  Cleanliness 5
  Room Size 3
  Amenities 5
   

room small but clean, bed not so comfortable

Recommendation:  by DANIEL BEADNALL
Suitable for: Business

 
Hotel
  Facilities 3
  Ambience 3
  Service 4
  Location 3
  Value for Money 3
 
Room
  Bed 1
  Cleanliness 5
  Room Size 1
  Amenities 3
   

Recommendation:  by Patcharin Tanpairee
Suitable for: Business, Leisure

 
Hotel
  Facilities 4
  Ambience 4
  Service 5
  Location 4
  Value for Money 4
 
Room
  Bed 5
  Cleanliness 3
  Room Size 2
  Amenities 4
   

Recommendation:  by Ernesto Rivera
Suitable for: Business, Leisure

 
Hotel
  Facilities 4
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room
  Bed 5
  Cleanliness 5
  Room Size 3
  Amenities 5
   

Aussies In London

Recommendation:  by Matthew Tarrant
Suitable for: Business, Leisure, Romance, Families, Singles, Couples

I highly recommend this hotel. I was upgraded to an executive room and although the room was still small it was very clean, didn,t stink of smoke and had all the facilities one could wish for including free internet.

The saff were friendly and helpful and the location is handy to everywhere by the tube. The price was expensive by Australian standards but cheap compared to other hotels i have stayed at in London.

Keep up the good work,

Matt Tarrant...........

 
Hotel
  Facilities 4
  Ambience 4
  Service 4
  Location 4
  Value for Money 3
 
Room
  Bed 5
  Cleanliness 5
  Room Size 3
  Amenities 5
   

Recommendation:  by Fleur Harding

During the stay other occupants were allowed to run up and down the corridors creaming and shouting in the early hours of the morning and no member of staff was aware of this or even monitored the corridors The room was very clean and spacious

 
Hotel
  Facilities 3
  Ambience 3
  Service 4
  Location 3
  Value for Money 5
 
Room
  Bed 4
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by Crona Sheehan

Rooms very well decorated but far too small

 
Hotel
  Facilities 1
  Ambience 1
  Service 3
  Location 4
  Value for Money 3
 
Room
  Bed 5
  Cleanliness 5
  Room Size 1
  Amenities 5
   
 

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