THE SEBEL SUITES AUCKLAND
85-89 Customs Street West,
Auckland,
New Zealand.

Intro

Curious to see what guests who have stayed in The Sebel Suites Auckland think about it? Read what guests who booked through HolidayCity have said about The Sebel Suites Auckland. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).

Ratings

Overall Ratings by 14 Reviewers is: 4.4 

Average Rating out of 5 Hotel Room Facilities 3.9 Bed 4.6 Ambience 4 Cleanliness 4.6 Service 4.4 Room Size 4.4 Location 4.8 Amenities 4.6 Value for Money 4.2		Number of Reviewers Who... Recommend 11 Do not Recommend 0 Neutral 3

Reviews

Reviewer: Genevieve Nibbs Date of review: 21 October 2008 Recommends this hotel: YES Recommended for: Business, Leisure, Romance, Couples Room Hotel Facilities 5 Bed 5 Ambience 4 Cleanliness 5 Service 4 Room Size 5 Location 5 Amenities 5 Value for Money 5 There were a couple of things that I was not impressed with when I paid the bill. Firstly, GST was not included in the room price quote from the internet. I stayed all over the North Island, and this was the only hotel that didn't include it in the price, which is deceptive. Also charging $6.95 for using Visa was outrageous and not written anywhere in the information I received. Once again, you were the only hotel to do this. Apart from that, the only recommendation I have is to ensure firm pillows are available for guests. Otherwise, we had a wonderful time (until we paid the bill!!!) Hope you can correct this before my next stay.

Reviewer: marlene whitehead Date of review: 23 June 2008 Recommends this hotel: Neutral Recommended for: Couples Room Hotel Facilities 3 Bed 3 Ambience 4 Cleanliness 4 Service 5 Room Size 4 Location 4 Amenities 3 Value for Money 3 The stay was ok. but i would have to say the parking sucked!!! I booked the hotel online and i chose it because it said there was underground parking. It should of made it clear on the website that it costs $25. a day to park. and thats if your lucky to find one. Otherwise you have to park on the street. The staff were friendly and helpful.

Reviewer: Brenton Schahinger Date of review: 17 October 2007 Recommends this hotel: Neutral Recommended for: Business, Leisure, Romance, Couples Room Hotel Facilities 3 Bed 4 Ambience 4 Cleanliness 4 Service 4 Room Size 5 Location 5 Amenities 5 Value for Money 4 We have stayed with you on a previous occasion which we enjoyed- hence the decision to stay again with you this time. To a point we also enjoyed this recent stay but it was marred to a large extent due to the phenomenal amount of noise in the middle of the night coming from the nearby sportsman's bar which resulted in us getting little or no sleep. Very annoying. I believe there was some rugby game on. This would influence our next stay- particularly if we intended staying during a weekend.

Reviewer: dennis voith Date of review: 10 September 2007 Recommends this hotel: YES Recommended for: Business, Leisure Room Hotel Facilities 4 Bed 5 Ambience 4 Cleanliness 5 Service 5 Room Size 4 Location 5 Amenities 5 Value for Money 4

Reviewer: C McCafferty Date of review: 18 November 2006 Recommends this hotel: YES Room Hotel Facilities 5 Bed 5 Ambience 4 Cleanliness 5 Service 4 Room Size 5 Location 5 Amenities 5 Value for Money 5

Reviewer: John Loftus-Hills Date of review: 14 November 2006 Recommends this hotel: YES Room Hotel Facilities 3 Bed 5 Ambience 3 Cleanliness 5 Service 3 Room Size 5 Location 5 Amenities 5 Value for Money 5 On our return for our second booking on Saturday 13 Nov, we found our booking had been cancelled by an agent who was unknown to us, apparently on the strength of a booking number without a name. Hopefully your quality control will not allow this to happen in the future. The staff found us an alternative room, but continued to describe the matter as a "misunderstanding", which it clearly was not. We had made our booking at the hotel desk two weeks earlier, and had not been given a booking number. Our room 608 had severely cracked tiles on the kitchen floor

Reviewer: James Tuite Date of review: 9 March 2006 Recommends this hotel: YES Room Hotel Facilities 5 Bed 5 Ambience 4 Cleanliness 5 Service 4 Room Size 5 Location 5 Amenities 5 Value for Money 5

Reviewer: Wendy Cosgrave Date of review: 1 March 2006 Recommends this hotel: YES Room Hotel Facilities 5 Bed 5 Ambience 5 Cleanliness 5 Service 5 Room Size 5 Location 5 Amenities 5 Value for Money 5 When I arrived at the hotel, the hotel had made an error with my booking and did not have a room for me until the following day. I was instead sent to another hotel where I stayed in a nice room, but nowhere near up to the standard I had booked at the Sebel. This was a huge inconvenience and a disruption to my stay. I was then expected to pay the same rate for the lesser room, although when I queried this, they did agree to reduce the fee

Reviewer: paul ewart Date of review: 23 May 2005 Recommends this hotel: YES Room Hotel Facilities 3 Bed 5 Ambience 4 Cleanliness 5 Service 5 Room Size 5 Location 5 Amenities 5 Value for Money 5 very good staff service Excellent room, well designed

Reviewer: Mark Kamper Date of review: 4 April 2005 Recommends this hotel: Neutral Room Hotel Facilities 3 Bed 3 Ambience 2 Cleanliness 3 Service 3 Room Size 1 Location 4 Amenities 3 Value for Money 2

1 2

The Sebel Suites Auckland Click here to browse more Hotels Auckland