Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
31 to 40 Mercure Hotel Welcome Melbourne Reviews
Mercure Welcome Melbourne
4
3
5
My mum and I spent 5 nights here, I was on a conference and we added on a couple of extra days for shopping/sightseeing. On arrival we were really impressed with the very friendly and helpful staff - the lady we dealt with spent a lot of time with us showing us things on maps and even went out of her way to make phonecalls for us and sent extra information up to our room. The room was very basic, quite small and in need of some redecoration, particularly the bathroom. It was fairly clean - as clean as you can manage with old decor. I wouldn't recommend this hotel if you were planning on spending alot of time in your room. The dining facilities were great, the breakfast and before 6pm bar snacks were excellent value. Overall a good hotel and the location was perfect, central to the CBD and easy access to trams and buses, I would stay here again.
The check in staff were so helpful and friendly we arrived pretty early in the morning and we did arrange for our room early however only 1 of the 2 rooms we booked were available and we were allowed to put all our belongings in the room till the 2nd was ready they were very apologetic and very friendly i would definatly stay again.
2
Very convenient location for first time visitors to Melbourne. Close to free trams etc. Room was small but adequate. We had 1 breakfast in the hotel and one evening meal, both very good. Another time would stay somewhere perhaps not so convenient with location but with more room and maybe a view or balcony.
excellent location!
The staff is kind and warm-hearted. A place for your travel with family in Melcourne.
Hotel experience
Staff were very efficient and always pleasant and helpful. Great location.
good location for our needs. could do with a stronger exhaust fan in bathroom
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