Intro
Curious to see what guests who have stayed in Ritz-Carlton Kuala Lumpur Hotel think about it? Read what guests who booked through HolidayCity have said about Ritz-Carlton Kuala Lumpur Hotel. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
Reviews
4
5
1 room out of the 3 rooms that we booked was not provided with coffee & tea bags.
suggest have another twin-share bed
3
Butler service was excellent. Hotel breakfast also as excellent.
The service was outstanding. The butler service was excellent. They saw to all our needs including our laundry. The staff at the rc lounge were very friendly and courteous. I will highly recommend this hotel.
Remarkable access to the lounge. Customer service incrediblely personalized and efficient.
The food & beverage of the Hotel is beyond expectations. You can literally spent the whole day within the hotel. We spent many memorable evenings at the 19th floor lounge. The room was ready when we checked in. My compliments to Ms Francis Chan, the Butler, who takes care of our everyday needs like laundry and our well being. Im certainly impressed by the utmost effort displayed by the other staffs as well like Simon who ensures that our laundry is delivered on time for our use. Again, my heartfelt appreciation to Ms Francis Chan for taking the time to see us off. Ill definitely will be staying at the Ritz Carlton again when Im in KL.
Excellent customer service. Would recommend an improvement in the quality of food in room service as this was less than to be desired for a 5 star hotel. This was the only dissapointment. very well kept. Always clean.
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