Intro
Curious to see what guests who have stayed in Renaissance Kuala Lumpur Hotel think about it? Read what guests who booked through HolidayCity have said about Renaissance Kuala Lumpur Hotel. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
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Neutral
Reviews
Nice Hotels
3
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4
I like the hotel since it located at the city and near to tourism destination such as Petronas and KL tower. It also near from the business district and convention centre like KLCC.
We are dissapointed with the tv with very bad reception. Asked the technician to look into the problem when we came back but still the same... I hope the management will take this seriously as to upgrade the tv set to LCD tv. Other than that we are very happy with our stay in the hotel.
Renaissance Number 1
I have previously stayed in hotels in London, Paris, Hong Kong, Singapore, Kuala Lumpur, Tokyo, Bangkok, Phuket, Pattaya, Sydney, Melbourne, Brisbane, New Zealand, Beijing, Shanghai, Bali, Penang and without doubt the Renaissance IS THE BEST EVER. The location was EXCELLENT, the Breakfast selection was EXCELLENT, the view was EXCELLENT, the Pool Area was EXCELLENT and the Executive Lounge was EXCELLENT. I have never had a more enjoyable stay at a hotel anywhere. The only thing that happened to spoil the hotel a bit for me was on checkout there was a misunderstanding about the account and the hotel tried to charge me more than my internet booking had shown. This was sorted out by the staff but it did spoil the stay somewhat. I will be travelling through Kuala Lumpur again next year with my wife and daughter and will definitely consider staying at the Renaissance again if the price is competitive.
Hotel is clean and beautiful. The swimming pool is big but perhaps the management may want to build an interesting pool for kids to enjoy. The rooms should be equipped with spray jets or installed with bidets especially for Muslim customers.
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