Introduction


Curious to see what guests who have stayed in Novotel Queenstown think about it? Read what guests who booked through HolidayCity have said about Novotel Queenstown. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
 
Overall Ratings by 60 Reviewers is:  4.4 
 
Recommended: 57 Not Recommended: 2 Neutral: 1
 

Hotel Ratings (out of 5)


4  Facilities 4.8  Location
4.2  Ambience 4.5  Service
4.4  Value for Money    

Room Ratings (out of 5)


4.4  Bed 4  Room Size
4.7  Cleanliness 4.2  Amenities
 

1 to 30 Novotel Queenstown Reviews


 

Recommendation:  by Asri Awang
 
Suitable for: Leisure, Couples

Very polite and helpful reception staff. Convenient location for exploring Queenstown, close to shops, restaurants and cafes. The rose garden adjacent to the hotel is an excellent walking/jogging venue. Though choice of breakfast was suffiicient, quality however was moderate.

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 4
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 4
  Room Size 2
  Amenities 3
   

HOLIDAY IN NEW ZEALAND

Recommendation:  by Julee Andrews
 
Suitable for: Business, Leisure, Romance, Families, Singles, Couples

WE HAD A WONDERFUL HOLIDAY IN NEW ZEALAND AND USED QUEENSTOWN AS A BASE FOR OUR ACTIVITIES. THE NOVOTEL WAS IN A VERY CONVENIENT LOCATION AND THE FACILITIES WERE EXCEPTIONAL. WE ENJOYED EATING AT THE HOTEL WHEN WE WERE TOO TIRED TO GO OUT. THE FOOD WAS MOST ENJOYABLE AND THE SERVICE WAS VERY GOOD. WE HOPE THAT WE CAN RETURN ONE DAY.

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 3
  Amenities 5
   

Recommendation:  by Peter Curtin
 
Suitable for: Business, Leisure, Romance, Families, Singles, Couples

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 5
   

Recommendation:  by Brooke Mundy
 
Suitable for: Business, Leisure, Romance, Singles, Couples

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Bookending the Milford track

Recommendation:  by Gregory Broughton
 
Suitable for: Business, Leisure, Romance, Families, Singles, Couples

We stayed at the Novatel before and after the Milford track and it was perfect! The staff was very gracious -- upon our return we were given the same room where our stored luggage was already waiting for us upon arrival. It included two expensive, custom-made Panama hats that were stored without hat boxes and were in perfect condition upon our return.

The property is close to everything and we had beautiful views of the lake. For good fun with friends, try your hand at the Frisbee golf course in the nearby park

Not only would I recommend the property, I already have!

 
Hotel

  Facilities 4
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 3
  Amenities 5
   

Recommendation:  by Neville Rubic
 
Suitable for: Business, Leisure, Families

We found this hotel to be in an excellent location, a few minutes walk to the shopping centre, a few metres to the water and an easy walk to the beautiful gardens on the shore of the lake. During our two days stay, we were able to walk to all of Queeenstown attractions, and not use the car at all.

The hotel's facilities were excellent, with a friendly staff.

Highly recommended.

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 4
   

A building site !

Recommendation:  by John Toplis
 
Suitable for: Leisure

We were unaware that the hotel was undergoing a major renovation when we booked and had it not been a prepaid booking, we would not have stayed.
It will obviously be a splendid hotel when finished, but it isn't at the moment.

 
Hotel

  Facilities 1
  Ambience 1
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 2
  Amenities 4
   

Recommendation:  by Elizabeth Caldwell
 

Considering under renovation, Bathroom seemed small

 
Hotel

  Facilities 3
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 5
  Room Size 2
  Amenities 3
   

Recommendation:  by Gerard Merchant
 

 
Hotel

  Facilities 4
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Andrew Beeken
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Wai Fung Ho
 

 
Hotel

  Facilities 3
  Ambience 4
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Geoff Short
 

 
Hotel

  Facilities 4
  Ambience 5
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by christine Peck
 

sorry for the delay in completing survey

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by John Clifton
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by Hui-Yu Chen
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by piyush shah
 

staff was very courteous and wee mannered. comfortable and nice

 
Hotel

  Facilities 3
  Ambience 5
  Service 4
  Location 5
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 5
  Room Size 4
  Amenities 5
   

Recommendation:  by Low
 

Small rooms, near the road, not one of the better rooms. Lucky for the short trip and really didn't matter for most of the time was spent outside.

 
Hotel

  Facilities 2
  Ambience 3
  Service 3
  Location 4
  Value for Money 2
 
Room

  Bed 2
  Cleanliness 3
  Room Size 2
  Amenities 3
   

Recommendation:  by Greg Churchill
 

 
Hotel

  Facilities 5
  Ambience 4
  Service 4
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by Mary Fitzgerald
 

 
Hotel

  Facilities 3
  Ambience 4
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 3
   

Recommendation:  by DESMOND AUER
 

One of the cheapest options in queenstown and central to the 'CBD'. Awesome views of the surrounding mountains and lake from the dining room. Excellent servicing of room at all times

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Patrick Lim
 

 
Hotel

  Facilities 4
  Ambience 3
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 3
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by Fiona Arnold
 

 
Hotel

  Facilities 4
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Ellen Broderick
 

 
Hotel

  Facilities 3
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Max Ford
 

The Novotel Gardens is in the centre of Queenstown and really close to some good cafes and bars. The Gardens are also close and great for a wee stroll. You are right on the Lake front so you can appreciate all that Queenstown has to offer.

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by Shauna Nguyen
 

Beautiful scenery, beautiful garden. Towels that were used weren't taking away although new towels were given. Shampoos used weren't given a new bottle. Otherwise good.

 
Hotel

  Facilities 3
  Ambience 4
  Service 4
  Location 5
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 3
   

Recommendation:  by Eric Sheffer
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Doug Moulin
 

Internet out of action for several days

 
Hotel

  Facilities 5
  Ambience 4
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 5
   

Recommendation:  by David Horton
 

Completed feedback form from previous guest had been left in room and not replaced with a new blank one. Had requested King size bed but ended up with 2 doubles.

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 5
  Value for Money 5
 
Room

  Bed 3
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by Lisa Kemp
 

Very friendly, helpful staff The toilet roll holder needs to be raised.

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 4
   

Recommendation:  by subhash chand
 

NEED FAN WHEN SHOWERING --- MIST

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

 
 

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