very good location, near city hall mrt, you can walk to esplanade, marina bay and merlion park only in 10 to 15 minutes. so many hawker food and restaurants nearby, very easy to find. my only problem is just the price of breakfast is too expensive and they gave me twin bed instead of double bed as my request, but I'll be back to peninsula excelsior for sure.

as a regular guest since more than 10 years we find that service has gotten worse. we were at peninsular in april for 5 days (2 rooms with kids) and in july for 1 night. reception-staff is hardly capable of managing guests and not really courteous. this needs urgent improvement. renovated rooms are ok. location is good.

Accommodation, convenience of location, staff, services, all excellent. Only problem was the lifts - not enough of them and too small to accommodate residents plus luggage; one lift was out of action for repairs all the time we were there, leaving only two operating and one of those did not operate properly when loaded with passengers.

This hotel is in a very good location and was very clean and comfortable. The room service and staff were courteous and helpful. Swam every day in the pool and worked out in the gym. Both facilities were excellent.

Hotel location is great, very convenience.
only WIFI charge is too high, should be free service.

AT LEAST FOR PRICE CONSCIOUS BUSINESS TRAVELLERS, EARLY CHECK-IN WOULD MAKE A LOT OF DIFFERENCE.

TALKING ABOUT BUSINESS TRAVELLERS FROM INDIA, THE FLIGHT ARRIVES EARLY MORNING. BUSINESS TRAVELLERS HAVE PLANNED THEIR MEETINGS IN THE MORNINGS ON THE DATE OF ARRIVAL. THUS THEY WOULD LIKE TO CHECK IN BY 10 , FRESHEN UP AND BE READY FOR THEIR MORNING MEETINGS.

I have a pleasant stay in the hotel. Although there was constantly a crowd either checking in or checking out, the counter staff has always been courteous and helpful. The location is also another attraction with a wide variety of food available, shopping locations within walking distance and transport is very accessible.

Although the hotel is in the heart of the city, the noise level was kept to a minimum. Each room that I stayed in also had a wonderful view of the city and the river.

The only drawback I had was the internet connectivity which took some time to resolve. However, the customer service staff was professional and attended to my queries as best as they could.

Hotel restaurant was a bit expensive and impersonal. All other staff were very obliging, courteous and helpful. Ironing facilities would have been appreciated.

Attractive lobby Lighting inadequate, Toilet amenities inadequate, No bedroom sleepers, Writing facilities inadequate.

I HAVE STAYED AT THIS HOTEL FOR 30 YEARS, I THINK THAT SAYS EVERYTHING ROOM WAS A CORNER ROOM VERY LARGE AND SPACIOUS, WOULD LIKE SAME TYPE OF ROOM ON MY NEXT VISIT

Everything was fine

Location-wise good as many shopping complexes and restaurants nearby and within walking distance. All staff at reception, business centre and luggage counter very helpful, polite and friendly. Shower lights very dim and should be improved. Also will appreciate if facility for guests to borrow iron could be made available in future instead of having to go down to the 6th floor to do ironing. Furniture looks old and maybe need to be replaced next time.

Breakfast was not included but was very good! Nice views of the river and South China Sea. Room was a bit "tired" but generally comfortable.

No compendium of hotel and guest services in the room.

My room (phone no.) was disclosed to an unsolicited caller who left numerous messages on my phone and mentioned my name. I did not know the fellow, neither did I give my number to anyone.Operators should be trained to ask basic questions before disclosing room phone nos. I was iinitially allocated to a room with 2 single beds but was relocated once I protested.

please ramove the money from the card please ramove the money from the card

Thermostat (temperature control) for room A/C did not work. Had to manually turn fan on and off.

Only problem was we requested tripple room and our bed was a double bed and a couch.

We have stayed at the Peninsula many times but since the new building work has been completed it is now better than ever.