Introduction


Curious to see what guests who have stayed in Pan Pacific Singapore think about it? Read what guests who booked through HolidayCity have said about Pan Pacific Singapore. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
 
Overall Ratings by 37 Reviewers is:  4.6 
 
Recommended: 34 Not Recommended: 0 Neutral: 3
 

Hotel Ratings (out of 5)


4.5  Facilities 4.6  Location
4.6  Ambience 4.6  Service
4.3  Value for Money    

Room Ratings (out of 5)


4.7  Bed 4.6  Room Size
4.8  Cleanliness 4.7  Amenities
 

1 to 30 Pan Pacific Singapore Reviews


 

Recommendation:  by Soo Chee Lu
 
Suitable for: Leisure, Families

is a nice hotel, especially the Japanese restaurant. The hotel is also in a great location for shopping.

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 5
   

Recommendation:  by Sue Tang
 
Suitable for: Leisure

 
Hotel

  Facilities 4
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 5
   

Impressive Pan Pacific Hotel, Singapore Marina

Recommendation:  by Esteban Almeda
 
Suitable for: Business, Leisure, Romance, Families

It was most helpful that the hotel offered this on-line registration which facilitated communication regarding our needs. A pre-arranged Maxicab met us at the airport and we were most impressed by the welcome we got at the hotel by two beautiful guest relations officers who whisked us promptly to our rooms by-passing the usual front desk registration. They even gave us a photo souvenir of our arrival. The hotel interior was beautiful and elegant. Classy place. We got daily supply of towels and toiletries plus plus. The food at the hotel restaurants was very good. The one thing I was not too happy about was that I had to pay for internet access which cost S$ 5.00 minimum for one hour. Other hotels I stayed in gave this service for free to their guests. Checking out process was also a breeze.

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Hoang Anh Nguyen
 
Suitable for: Business, Leisure, Families, Singles, Couples

Hotel location is verygood. You can easily access to Marine Square or Suntec City, short way to Robinson via Citihall Link. If not want to have food at hotel, you can visit foodcourt at Marina Square or Suntecticy. Very convenient. The staffs are courteous and helpfull. I really suprised when receiving a birthday cake from the hotel during my stay here. Thanks a lot. I appreciated.

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Plesant Surprise

Recommendation:  by Cyril Kunju - Kunju
 
Suitable for: Leisure, Romance, Couples

The hotel was excellent, pleasantly surprised when upgraded to room with balcony upon arrival. Staff were friendly and courteous. Room was clean and well planned.As we were in town for concert (Rod Stewart) the location was the most ideal. Shortcomings would be there were no breakfast with the package. Other than that we would recommend this hotel

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 4
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by John Leach
 
Suitable for: Business, Leisure

 
Hotel

  Facilities 5
  Ambience 4
  Service 5
  Location 4
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Patrick DUFOUR
 
Suitable for: Business

I went twice this year at Pan Pacific Hotel. Both experiences were great for the rooms.

Swimming pool and SPA are regular : clean but I experienced more luxury in other locations.

Service is very friendly and smiling.

I greatly appreciated a birthday surpise (delicious cake and chocolats) for my daughter's aaniversary without asking anything. Great.

Restaurant on top has a wonderfull view but food is not worth the price and very noisy (specialy that night).

 
Hotel

  Facilities 3
  Ambience 4
  Service 4
  Location 4
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Fui Ting Vivian Leong
 
Suitable for: Leisure, Couples

 
Hotel

  Facilities 5
  Ambience 5
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Igor Onofrei
 
Suitable for: Business, Leisure, Couples

Good, modern, convenient with very courteous staff. Romm service menu could include more authentic Chinese meals. Will stay again.

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 4
   

Recommendation:  by Sanan Siripanichsutha
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 3
  Location 4
  Value for Money 3
 
Room

  Bed 3
  Cleanliness 3
  Room Size 4
  Amenities 3
   

Recommendation:  by Sanjay Pendse
 

Excellent Rooms with every comfort and care provided.

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Mahendra Kumar Sokalchand.
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 4
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 5
  Room Size 5
  Amenities 4
   

Recommendation:  by Alan Ler
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 3
  Location 4
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Mair Lloyd
 

Very friendly, excellent facilities on the club floor. The room was ideal, great views.

 
Hotel

  Facilities 5
  Ambience 4
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Gillian Carolan
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 5
   

Recommendation:  by Kerrie Fraser
 

could be improved with a newer model TV.

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by Abel Lee Ching Chieng
 

Rooms were very nice, only had a small gripe about dirty tea spoons discovered in room

 
Hotel

  Facilities 4
  Ambience 5
  Service 5
  Location 5
  Value for Money 3
 
Room

  Bed 5
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Irina Ilyina
 

It was a birthday of my friend during our stay, and we were nicely surprised that hotel gave us a birthday cake and fruits on the birthday! A wonderful view from the room!

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Ka Chuan Lee
 

 
Hotel

  Facilities 4
  Ambience 5
  Service 3
  Location 4
  Value for Money 4
 
Room

  Bed 3
  Cleanliness 4
  Room Size 2
  Amenities 4
   

Recommendation:  by Hossain Ajmalul
 

 
Hotel

  Facilities 5
  Ambience 5
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by gordon dunthorne
 

 
Hotel

  Facilities 5
  Ambience 5
  Service 4
  Location 4
  Value for Money 3
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Andrew Burnett
 

was great value for a great hotel

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Leticia Cid
 

It's perfectly located. Everything you need is within the area. I used to stay in the Orchard area but after staying here, I didn't miss Orchard at all. Got a fantastic view of the river and the Merlion!

 
Hotel

  Facilities 4
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Cathryn Morriss
 

The location was ideal for my business purposes and services were easily accessed. Staff were most helpful in giving advice on my needs while in Singapore. I was upgraded to a balcony room which was wonderful. A very high standard of inclusions also.

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 5
  Room Size 4
  Amenities 5
   

Recommendation:  by Salim Natha
 

great great

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Warren Desmond Thrupp
 

 
Hotel

  Facilities 4
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 3
  Amenities 5
   

Recommendation:  by Jeffrey Stoke
 

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Robin Clark
 

There should be a bar on the top floor. When I arrived there was an extra fold-up bed in the room - this was removed the follwing day. The bath was dirty, with many hairs, which remained even after the second day.

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 3
  Value for Money 3
 
Room

  Bed 5
  Cleanliness 1
  Room Size 4
  Amenities 3
   

Recommendation:  by HAK LIM LEUNG
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 3
  Location 3
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 4
   

Recommendation:  by Duncan Mounsor
 

 
Hotel

  Facilities 5
  Ambience 4
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

 
 

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