ONE WORLD HOTEL PETALING JAYA KUALA LUMPUR
(Formerly One World Hotel Petaling Jaya)
First Avenue,
Off Dataran Bandar Utama,
47800 Petaling Jaya,
Malaysia.

Intro

Curious to see what guests who have stayed in One World Hotel Petaling Jaya Kuala Lumpur think about it? Read what guests who booked through HolidayCity have said about One World Hotel Petaling Jaya Kuala Lumpur. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).

Ratings

Overall Ratings by 7 Reviewers is: 4 

Average Rating out of 5 Hotel Room Facilities 3.6 Bed 4.6 Ambience 4 Cleanliness 4.6 Service 3.3 Room Size 4.4 Location 4 Amenities 4.6 Value for Money 3.3		Number of Reviewers Who... Recommend 4 Do not Recommend 2 Neutral 1

Reviews

Reviewer: Lily Ling Date of review: 11 August 2008 Recommends this hotel: YES Recommended for: Business, Leisure, Families, Singles, Couples Room Hotel Facilities 5 Bed 5 Ambience 5 Cleanliness 5 Service 5 Room Size 3 Location 5 Amenities 5 Value for Money 4

Reviewer: Judhakitt Tirathumcharoen Date of review: 25 June 2008 Recommends this hotel: YES Recommended for: Business Room Hotel Facilities 4 Bed 5 Ambience 5 Cleanliness 5 Service 5 Room Size 5 Location 5 Amenities 5 Value for Money 4

Reviewer: Frankie Lian Date of review: 13 June 2008 Recommends this hotel: YES Recommended for: Business, Leisure, Families Room Hotel Facilities 4 Bed 5 Ambience 4 Cleanliness 5 Service 3 Room Size 5 Location 4 Amenities 5 Value for Money 4

Thumbs up, staff ! Reviewer: Norashikin Ali Date of review: 4 January 2008 Recommends this hotel: YES Recommended for: Leisure, Families Room Hotel Facilities 4 Bed 5 Ambience 4 Cleanliness 5 Service 5 Room Size 4 Location 5 Amenities 5 Value for Money 4 The reception staff (Lenly) was very courteous n approachable. We were very appreciative to the staff,Lenly. He had taken the initiative to upgrade our rooms to Peridot Club Deluxe when we were informed that ours is not ready for checking in. Upon checking in, we found out that our power supply was faulty. After making a call to the respective dept, the maintenance officer came to our aid asap. Very impressive service.

maybe give them another chance Reviewer: Marcel Ekkel Date of review: 3 January 2008 Recommends this hotel: NO Recommended for: Business Room Hotel Facilities 2 Bed 4 Ambience 3 Cleanliness 3 Service 2 Room Size 5 Location 2 Amenities 4 Value for Money 2 Well when I visited the hotel was in soft launch mode. In my opinion there are a good number of things to be upgraded before they reach their heavily advertised 5 star level. - the door(s) on my floor looked all scratched due to carelessness of people (workers?? as there was still construction going on) - the door to my room opened and closed with some good difficulties. - the door of the bathroom was difficult to close - the new IP TV system was bad as it was very slow, instable and most channels had banners of "snow" over the screen - internet connection is expensive, slow and more down than up. When making a mention of it the only thing you hear is that they are working on it, no offers for compensation of the charged fee, no updates on whats going on or when it will be up again. - no regular taxi available, only the expensive tourist taxi which is significantly more expensive then regular one. For my normal ride I had to pay nearly 4 times more. - when being seated for breakfast I was seated at a table without any cutlery. Had to specificaly ask for it. They seated me in a cramped up area altough many open tables were avaibale. When the cutlery arrived, I had to ask for a napkin as well. The napkin provided was dirty, as well as the table i was seated on. - Gym facilities are heavily advertised, however when showing up in sports clothes at the 3rd floor.... you find out the gym is still under construction. No sign no message no nothing. Finally I found out that a temp. gym was set up at another floor..... but why no sign and why doesnt the staff know about it? When trying to use that temp. gym i found out all electricity was switched off. They would send someone over in 30-45minutes to come and take a look! In short, the hardware of the hotel is not up to speed and the software has some steps to go as well.......

service letdown Reviewer: husaini Hafiz Date of review: 22 August 2007 Recommends this hotel: NO Recommended for: Business Room Hotel Facilities 3 Bed 3 Ambience 3 Cleanliness 4 Service 1 Room Size 4 Location 3 Amenities 3 Value for Money 2 First the good stuff, a) hotel had good link with the shopping mall which was what we went there for - food and shopping b) room was spacious c) nice lobby and looks grand d) staff at poolside barbeque was very friendly and helpful Now the bad stuff a) hot water for coffee available but there was no power point at the mini bar area?? had to bring the pot to the desk to make hot water and coffee b) front desk staff was not friendly and there was not service with a smile. c) request for a late checkout was met with a flat "no" with no reason given. Other hotels at least had the courtesy to say that their hotel was full etc and check out could not even be delayed till 3. d) there was a gift of an alarm clock and a letter of welcome, signed and name of guest handwritten. in the letter there was an extension given for assistant manager and with word, please do not hesitate to contact assistant manager if we can make your stay more pleasant. tried dialling and there was no such extension! tried to get the operator to connect but was told that was not possible. definitely a bit letdown in service, worse to promise and not deliver rather than not promise at all. e) gym not ready generally concept of hotel was nice and the hardware was good, but the software, the service was really lacking, did not feel like a guest but more like a business client only. Dont dare recommend this to friends and associates as the may be let down too

Be careful of the LCD TV control programme Reviewer: Winnie Teng Date of review: 22 August 2007 Recommends this hotel: Neutral Recommended for: Romance, Couples Room Hotel Facilities 3 Bed 5 Ambience 4 Cleanliness 5 Service 2 Room Size 5 Location 4 Amenities 5 Value for Money 3

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