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NOVOTEL KUALA LUMPUR
(Formerly Novotel Hydro Majestic Kuala Lumpur Hotel)
2 Jalan Kia Peng
50450 Kuala Lumpur
Malaysia

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Ratings

Overall Ratings by 33 Reviewers is: 4 

Average Rating out of 5

Hotel Room

Facilities

3.7

Bed

4.2

Ambience

3.9

Cleanliness

4.6

Service

3.9

Room Size

3.6

Location

4.4

Amenities

4

Value for Money

3.9

Number of Reviewers Who...

Recommend

27

Do not Recommend

0

Neutral

6


11 to 20 Novotel Kuala Lumpur Reviews

 

Reviewer: Lup Soon Wong
Date of review: 28 January 2008
Recommends this hotel: Neutral
Recommended for: Families
Room Hotel

Facilities

4

Bed

3

Ambience

3

Cleanliness

4

Service

4

Room Size

3

Location

4

Amenities

3

Value for Money

3

The hotel service staff are polite and helpful.
Its location is conveniently sited.

Need to improve on Staff Service

Reviewer: Ooi Chat Yeoh
Date of review: 22 January 2008
Recommends this hotel: YES
Recommended for: Business, Leisure
Room Hotel

Facilities

3

Bed

5

Ambience

3

Cleanliness

5

Service

1

Room Size

3

Location

5

Amenities

3

Value for Money

4

staff are courteous, food is great

Reviewer: YEANG CHOO KOH
Date of review: 9 December 2007
Recommends this hotel: YES
Recommended for: Business, Leisure, Romance
Room Hotel

Facilities

4

Bed

3

Ambience

4

Cleanliness

4

Service

4

Room Size

4

Location

4

Amenities

4

Value for Money

3

Late check-in

Reviewer: Luke Schneider
Date of review: 30 November 2007
Recommends this hotel: YES
Recommended for: Business, Leisure, Families, Singles, Couples
Room Hotel

Facilities

3

Bed

5

Ambience

5

Cleanliness

5

Service

3

Room Size

4

Location

5

Amenities

5

Value for Money

4

We were very happy with the hotel. It was clean, with good facilities and meal options.

However, when we arrived 15 minutes before check in time (check-in is 2pm) our room was not ready. We understood this, as we were early, but we were not happy that it took until 2:45pm to prepare our room - 45 mins after the stated check-in time!!! Normally, one can arrive at a hotel well before check-in time and the room will still be ready! This really was not good enough, as we were tired and keen to shower and relax. We also wanted to get out and see KL in the day light, and this wasted our time.

The staff gave us complimentary drinks, but just left us sitting in the bar, so we weren't sure if the room was still not ready etc...?!?

On a similar note, our room was not made up each day until about 4pm. This was a bit annoying, as we went back to the hotel to relax, but then had staff at the door wanting to make up our room. I believe 12-1pm should be the latest rooms are being made up.

No complaints other than this though!


Reviewer: Pisinee Mangkonkarn
Date of review: 11 November 2007
Recommends this hotel: YES
Recommended for: Business, Leisure
Room Hotel

Facilities

4

Bed

5

Ambience

4

Cleanliness

5

Service

4

Room Size

4

Location

5

Amenities

5

Value for Money

5

The location is good. It's near the attractions (Twin tower and Bukit Bintang) around 5mins walk and it's also near the skyway train. But the street from the skyway to the hotel is quite dark at night, i think it's okay if u dont walk alone.

Reviewer: Blassius, Wu Liew
Date of review: 27 October 2007
Recommends this hotel: Neutral
Recommended for: Business
Room Hotel

Facilities

2

Bed

4

Ambience

2

Cleanliness

4

Service

2

Room Size

1

Location

3

Amenities

2

Value for Money

2

Reviewer: emily khoo
Date of review: 18 October 2007
Recommends this hotel: Neutral
Recommended for: Business, Leisure
Room Hotel

Facilities

3

Bed

4

Ambience

3

Cleanliness

4

Service

2

Room Size

3

Location

4

Amenities

3

Value for Money

3

Valuable

Reviewer: King Ho Chan
Date of review: 14 October 2007
Recommends this hotel: YES
Recommended for: Leisure
Room Hotel

Facilities

3

Bed

5

Ambience

4

Cleanliness

5

Service

4

Room Size

3

Location

5

Amenities

4

Value for Money

4

Reviewer: Jieh Tan
Date of review: 20 September 2007
Recommends this hotel: YES
Recommended for: Business, Leisure, Singles, Couples
Room Hotel

Facilities

3

Bed

5

Ambience

4

Cleanliness

5

Service

4

Room Size

5

Location

5

Amenities

3

Value for Money

4

Reviewer: Kim Meng, Patrick Tan
Date of review: 30 August 2007
Recommends this hotel: Neutral
Recommended for: Singles
Room Hotel

Facilities

4

Bed

3

Ambience

3

Cleanliness

3

Service

3

Room Size

2

Location

4

Amenities

3

Value for Money

2

1) Surprised that the hotel ran out of the 1 and 2 hours wireless charge card and the receptionist had the cheek to ask me to purchase the 24 hours charge card when she knew I was checking out in 2 hours time.

Reviews of Novotel Kuala Lumpur  1 2 3 4  


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