Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
31 to 40 Novotel Clarke Quay Singapore Reviews
4
5
3
We were surprised to be charged a daily room-cleaning fee on top of the room charge. We feel that this is not normal, and that we should have been told of this charge at check-in, and offered daily room cleaning as an option. I have not encountered this charge anywhere else. a newly-renovated room - very good
I don't like having a lobby on the 7th floor. The access route to the swimmming pool is awkward and back of house No hotel information booklet available
Would have liked clearer info on restaurant prices. These should be displayed somewhere without having to enter the restaurant first. Please to be given room upgrade on arrival. Overly complicated switch system for room lights. No tariff for minibar. No access to balcony. More info on restaurant/breakfast tariffs should have been provided in room or at least somewhere. Internet access 3 simple steps -nonsense. Far more info on required settings changes should be given.
GOOD POSITION FOR JOGGER AND FOR
Had a great sleep and most enjoyable bath
2
the main lobby is at 7th floor which is a bit troublesome .. You have to change the lifts to approach the rooms which is inconvinient. I couldnt find the pool the view was good but i would prefer a small window that can be opened for some fresh air ..
Staff were very friendly where ever we met them, in the lift or passing through reception. We were always greeted with a smile. Great view, complementary bottle of water was a nice touch. Lighting very good. The bathroom floor is an ersatz marble which can be slippery when wet, but flip flops were provided.
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