Intro
Curious to see what guests who have stayed in Novotel Citygate Hong Kong Hotel think about it? Read what guests who booked through HolidayCity have said about Novotel Citygate Hong Kong Hotel. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
Reviews
Stayed at Novotel Citygate
5
4
We stayed here as a 2 night stopover. It was quite expensive, but it was important for us to be next to the airport for an early morning departure. The hotel was connected to a tube station and outlet shopping, which was excellent.
3
Gym was very well equipped with a great modern ambience. Staff on the executive floor were friendly and helpful. Was very convenient to have a power adaptor in room. Room decor very good/stylish. Room service was very slow. The person who took the order did not understand that I wanted fresh milk for tea - it took over 35mins for milk to be delivered.Person who delivered milk was very friendly.
It was great to get access when we arrived so early in the morning
We arrived very early (08.00)and were given a room immediately. Having been on a flight for 13 hours this was fantastic. We were upgraded on arrival to find ourselves in a well designed and contemporary room which was amounst the best I've stayed in.
2
1
Room was overly small, with no comfortable seating - eg lounge chair, no milk provided for tea or coffee
Please note that I was overcharged for 2 extra nights on my Diners Card by Holiday City - I have raised this issue with your Mr Chin Yew Meng!!! Room very comfortable and clean - and non-smoking as requested.
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