Intro
Curious to see what guests who have stayed in Novotel Citygate Hong Kong think about it? Read what guests who booked through HolidayCity have said about Novotel Citygate Hong Kong. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
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Neutral
Reviews
A great stopover hotel
5
If you are passing through Hong Kong and are looking for a close-to-the airport stopover, I recommend the Novotel Citygate. A very impressive, accessible hotel, and only 30 minutes by train to the city. Rooms are modern, well appointed, big shopping mall alongside, near the Tuing Chung cable car as well.
4
3
The staff were very courteous, helpful and friendly. The location is convenient to the airport but a little removed from the town. The drinks, service and food were all of a high quality
Stayed at Novotel Citygate
We stayed here as a 2 night stopover. It was quite expensive, but it was important for us to be next to the airport for an early morning departure. The hotel was connected to a tube station and outlet shopping, which was excellent.
Gym was very well equipped with a great modern ambience. Staff on the executive floor were friendly and helpful. Was very convenient to have a power adaptor in room. Room decor very good/stylish. Room service was very slow. The person who took the order did not understand that I wanted fresh milk for tea - it took over 35mins for milk to be delivered.Person who delivered milk was very friendly.
It was great to get access when we arrived so early in the morning
We arrived very early (08.00)and were given a room immediately. Having been on a flight for 13 hours this was fantastic. We were upgraded on arrival to find ourselves in a well designed and contemporary room which was amounst the best I've stayed in.
2
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