The location of this hotel is fantastic, walking distance to
Star Ferry, MTC and Nathan Road.
The hotel has a shopping mall including a grocery store which is very convienient for small purchases.
Room service left something to be desired as there were 3 people in the room and staff seemed to be unaware of the situation.

I develpoed a serious medical condition whilst staying at the hotel and the staff could not have been more helpful.
The services manager personally took me to a doctor after making an urgent appointment.

I would recommend this hotel as very good value for money.
If you book for 3 people be aware that the price quoted by Holiday City is for 2 people and you will be charged 1 3rd extra for the third person, but still very good value.

Good location, clean hotel very nice room, and bathroom. did not eat as plenty of other options nearby. staff courteous, if a little impersonal. have stayed at many HK hotels this one is as good as most.

An excellent hotel - we had interconnecting rooms as we have young children, which had a pool view. They were very good value, considering the location right by the harbour front, only a few minutes walk from the Star Ferry. The hotel is part of the New World Centre which has lots of shops, as well as coffee shops and restaurants which we used for breakfast as a cheaper option to the hotel. We would definitely use again for comfort, convenience and value for money.

You confirmed a room for 3 adults at 1400 HKD plus taxes.
When we arrived we were told we needed to pay an extra of 350 HKD plus taxes for one extra bed.
We complained but we were told that it was your mistake. That you had been informed of this extra price and we had to pay this supplement.
I did not appreciate this mistake, could you please tell me what happened?

Hotel smells humidity in some rooms and corridors. In my opinion, corridor carpets are old and should be changed.

My name is M-Ines Dumortier and the difference in room rate was on Sunday, Sept 16th.

great room, however the view is limited.

it suited us perfectly perfect

I like the hotel very much, I could stay there again for my next trip to Hong Kong. Very friendly and effecient staff. Location very good, very clean and lots of comforts being in the club level. One minor detail, the coffee could be better. The room was very executively designed with comforts and plenty of lights although I was expecting a better view being in club level. The marble shower room was amazing, the plentiful jets of water was heaven for me! It is a very energising shower to start the day. I loved it!

lighting is good. loved the ambience

Hotel staff were very friendly and helpful Bed was a little hard but we still had a very comfortable nights sleep

I did not stay long enough to really try your facilities. Bed was hard

Evening entertainment was limited to the bar where a small band played. The singers were excellent. Room was large but the bathroom was small and had only a long bath -- there was no separate shower recess as one would expect in better hotels these days.

We brought our own towels but were brought away by housekeeping but managed to return to us upon our complaints

We upgraded the room on arrival. Excellent choice!