Facilities
Q1.  Does BreakFree Neptune have a private car park?
Yes.
Q2.  Are lifts/elevators available?
Yes.
Q3.  Is Internet Access provided?
No.
Q4.  Is a 24 hr front desk available?
No.
Q5.  Is the location a popular tourist area?
Breakfree Neptune Resort Broadbeach Gold Coast positioned opposite Queensland's number one Pacific Fair shopping centre. Neptune Resort is also a short walk from the beautiful beach, Jupiters Casino and all the attractions, theme parks, shops and restaurants of the Gold Coast.
Q6.  Is your hotel children-friendly?
Yes.
Q7.  Can I request baby cots?
Yes.
Q8.  Can I request babysitting services?
Yes, at a nominal fee.
Q9.  Does the property welcome pets?
No.

Rooms
Q1.  What are the differences between the room types?(If there are more than one room type)
All apartments are spacious. Each features balconies with views of the Pacific Ocean and the Hinterland. Fully equipped kitchens are standard as is lounge-dining areas and colour televisions.
Q2.  Are showers or bathtubs available in the rooms?
Bathtub.
Q3.  Can I request for inter-connecting rooms?
No.
Q4.  Can I request for a handicapped/disabled room?
No.
Q5.  Do the rooms at BreakFree Neptune have air-conditioning?
Yes.
Q6.  Are smoking rooms available upon request?
Yes.
Q7.  Are non-smoking rooms available?
Yes.

Dinings
Q1.  What charges are applicable for breakfast?
As per a la carte menu.
Q2.  What breakfast foods are served?
As per menu.
Q3.  What is the cost for lunch at BreakFree Neptune?
We do not serve lunch/dinner.
Q4.  What would be the charges we can expect for dinner?
We do not serve lunch/dinner.

Transfers
Q1.  What is the distance from BreakFree Neptune to the city centre? (In Kilometers/Miles)
We are located in city centre of Broadway Beach.
Q2.  Is the establishment far from the airport?
About 30 km away.
Q3.  What is the distance, in kilometers or miles, to the train station?
Not applicable.
Q4.  Can airport transfers be arranged by the hotel?
Yes, at a nominal fee.
Q5.  Can you give the detailed directions from the Airport to your hotel?
From Brisbane Airport: When leaving the airport, follow signs to City. Follow Airport Drive to the Gateway Motorway Roundabout. Turn left onto the Gateway Motorway, which becomes the Pacific Highway and follow the signs to the Gold Coast and Broadbeach.
If the information you required is not shown above, please send us an enquiry by clicking here. We will respond to your question within 24 hours (Monday to Friday) and 48 hours (Saturday and Sunday). 
The apartment is a good size and well equiped but looks very tired and old fashioned. The room was very noisy as the surrounding roads are busy and noisy. Some apartments are let out and next to me was group of young people who partied with strobe ...
- posted Wednesday, February 01, 2012