Introduction


Curious to see what guests who have stayed in Crowne Plaza Kuala Lumpur think about it? Read what guests who booked through HolidayCity have said about Crowne Plaza Kuala Lumpur. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
 
Overall Ratings by 60 Reviewers is:  4.3 
 
Recommended: 55 Not Recommended: 0 Neutral: 5
 

Hotel Ratings (out of 5)


4  Facilities 4.3  Location
4  Ambience 4.2  Service
4  Value for Money    

Room Ratings (out of 5)


4.6  Bed 4.4  Room Size
4.7  Cleanliness 4.4  Amenities
 

1 to 30 Crowne Plaza Kuala Lumpur Reviews


 

Great location

Recommendation:  by Ainur-Rashidah Othman
 
Suitable for: Business, Leisure, Romance, Couples

This is a really nice hotel with a fantastic location. It is within walking distance to several shopping malls with the monorail right at its doorstep. The room is large and well kept.

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by kam hoi leong
 
Suitable for: Business, Families

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 4
   

clarifications of payment

Recommendation:  by Jessica Lau
 
Suitable for: Business, Leisure

Amenities in the hotel was lacking- there was no bathrobes and bedroom slippers.A 3rd call had to be made before i could get a pari of slippers.

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 5
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 3
  Room Size 3
  Amenities 2
   

it is ok

Recommendation:  by ahmed khan
 
Suitable for: Business

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Rozita Bte Sidek
 
Suitable for: Business, Leisure, Families, Singles

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 5
   

Recommendation:  by DENNIS MAJABA
 
Suitable for: Business, Romance

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Ze Ying Ho
 
Suitable for: Leisure, Romance, Couples

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 3
   

Recommendation:  by kam hoi leong
 
Suitable for: Business

 
Hotel

  Facilities 5
  Ambience 4
  Service 3
  Location 4
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Nearly there

Recommendation:  by Demi Di Giulio
 
Suitable for: Business, Leisure, Couples

A good quality hotel with great food and service. If only the front desk staff were as good as the rest.

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 5
   

Food

Recommendation:  by Lin Mei Tham
 
Suitable for: Business, Leisure, Couples

The room service food could be improved. I had chicken with rice for one of the meals and I think many of the hawker stalls could have made it better.

The other restaurant - the one that served indian food is good.

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Riffat Aziz
 

The room was lovely, and the bathroom/bedroom connection was a pleasant surprise. However, the bed was hard and uncomfortable, and we woke up with stiff bodies after a night of uncomfortable sleep

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 1
  Cleanliness 5
  Room Size 3
  Amenities 4
   

Recommendation:  by Tarek Osman
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 5
  Value for Money 3
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by muilin wong
 

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Evelyn Kalang
 

Did not like the shutter/window arramgment from the bath room to the bed room

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 4
   

Recommendation:  by amir hamzah
 

 
Hotel

  Facilities 3
  Ambience 4
  Service 4
  Location 3
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 5
   

Recommendation:  by TERI APOSTOLOU
 

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by David McAllister
 

 
Hotel

  Facilities 4
  Ambience 3
  Service 3
  Location 4
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 5
  Room Size 5
  Amenities 4
   

Recommendation:  by khaleel merdhah
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 3
  Location 3
  Value for Money 2
 
Room

  Bed 4
  Cleanliness 5
  Room Size 3
  Amenities 3
   

Recommendation:  by James Owen
 

The food could be much improved in this hotel.This is the only downside to the hotel. Stunning view of Petronas tower, KL

 
Hotel

  Facilities 4
  Ambience 3
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 4
  Room Size 5
  Amenities 5
   

Recommendation:  by Kuok Tuh Cheu
 

excellent room. aircond a bit too warm.

 
Hotel

  Facilities 2
  Ambience 5
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Sirpa Hupanen
 

We had connecting rooms, the other one had quite bad tobacco smell.

 
Hotel

  Facilities 4
  Ambience 3
  Service 4
  Location 4
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 3
  Room Size 5
  Amenities 4
   

Recommendation:  by Yvon Chapleau
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 5
  Amenities 5
   

Recommendation:  by Noor Aishah Salam
 

I was not inform what facilities that i can use or not use.

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 3
  Value for Money 3
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Jenny Yee
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Mervyn Lau
 

 
Hotel

  Facilities 4
  Ambience 5
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Christopher Teoh
 

The room is very well equipped and well maintained

 
Hotel

  Facilities 5
  Ambience 5
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by David Sim
 

Hotel is modern and relatively well-kept. What makes it appealing for us is that it has the ANGSANA SPA within the hotel complex. It is conveniently located across the Raja Chulan LRT station (1 stop away from Bukit Bintang Area). Room has a built-in bath and separate stand-along shower. Very cosy and spacious. Those rooms overlooking the Petronas twin towers have a better view.

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 4
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 4
  Room Size 5
  Amenities 4
   

Recommendation:  by Sok Han Saw
 

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 3
  Value for Money 2
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Alison Yong
 

Wide variety of breakfast, however, the long queue and the unavailability of in-room breakfast were not well received by the hotel guests. The room is spacious and the bathroom is clean and spacious too. One plus point is the wireless Internet access available in the room, making the hotel accessible for business travellers.

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 3
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 5
   

Recommendation:  by Guo Rong Yow
 

 
Hotel

  Facilities 4
  Ambience 5
  Service 5
  Location 4
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

 
 

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