All the staff were courteous and helpful but I would like to especially commend Chris, on the Concierge desk, for his efforts to help with our online check-in problems and his follow up the next day to ensure we were on the Skybus on time.
The locat...
Positioned in an unrivaled location in the very heart of Melbourne, the Mercure Welcome Melbourne is a 3.5 star hotel surrounded by the city's most popular shopping precincts, theaters, galleries, bars and restaurants. With vibrant Bourke St Mall right on your doorstep, other attractions like Federation Square, Southbank and Central Shopping Complex are just a short stroll away.
Mercure Welcome Melbourne has 330 guest rooms over 12 floors. Two different room types are available, a Standard Room or a Superior Room. Guest Rooms are contemporary and comfortable and offer a range of features to ensure you have an enjoyable stay. All rooms have TV's with 8 Foxtel and pay movie channels, fully stocked mini bars, plus a choice of broadband or wireless internet connectivity.
Mercure Welcome Melbourne features great places to eat and drink including the chic and cozy Cocoon Bar, Soul Cafe and The Louden Kitchen & Grill which offers a value for money breakfast buffet. Other facilities include a guest laundry, valet or self parking, complimentary luggage storage and the most knowledgeable Concierge in town ready to provide you with all the information you need to make your Melbourne stay memorable!
Room Facilities |
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- Air Conditioning
- Private Bathroom
- Cable Television
- Direct Dial Telephone
- Iron and Ironing Board
- Mini Bar
- Toaster
- Microwave
- Hair Dryer
- Pay Per View Movies
- Coffee/Tea Making Facilities
- High-Speed Internet Access
- Non-Smoing Room/Facilities
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Hotel Facilities |
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- Parking
- Tour Desk
- Concierge
- Grabit & Go
- Valet Services
- Laundry Services
- Currency Exchange
- 24-Hour Front Desk
- Airport Shuttle Pick-ups
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Dining & Entertainment |
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- Soul Cafe
- Cocoon Bar
- The Louden Kitchen & Grill
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Meeting Facilities |
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- Business Center
- Meeting Room/Facilities
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Mercure Welcome Melbourne
Location Map
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Located right in the heart of Melbourne, the Mercure Welcome Melbourne is incredibly easy to get to. The hotel are approximately 30 minutes by car/taxi from Melbourne Airport. Alternatively, the Skybu..
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Hotel Policy
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Check-in time 1400hrs |
Check-out time 1100hrs
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Guest Review
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| Average Ratings by 107 Guest(s): |
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Most helpful favourable Mercure Welcome Melbourne
reviews by Holidaycity.com guests
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Recommendation:   By Miss.Won Chin Teh  Singapore Generally i am impressed with the location of the hotel. It is located at the centre of melbourne city, convenience and almost walking distance to all the attraction.
but i hope the hotel room will be soon refurbish soon so that it will have ... a better looking room, such as ensure the wireless/network cables and air-con working properly before letting enyone stay-in the room. Also the hotel should change the old model of tv, table, carpet is too old, etc.
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Most helpful critical Mercure Welcome Melbourne
reviews by Holidaycity.com guests
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Recommendation:   By Ms.Helen Keir Definately won't be staying at your hotel again - definately expect better for my money!. The room was very out-dated - the tiles in the bathroom were filthy, the bath tap fell off when used. The walls were very thin, meaning it was difficult to sleep ... if people in the room next door had their tv on. Couldn't believe the water pipes in my room, so everytime someone else turned on a tap or flushed a toilet, i heard the water pipes in my room. Would also point out this wasn't just my experience - heard three different couples asking at reception asking to change rooms becuase they had the same problem. The room and facilities needed a total overhaul and update.
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