Introduction


 
Overall Ratings by 107 Reviewers is:  4 
 
Recommended: 86 Not Recommended: 6 Neutral: 15
 

Hotel Ratings (out of 5)


3.7  Facilities 4.7  Location
3.7  Ambience 4.1  Service
4.2  Value for Money    

Room Ratings (out of 5)


4.2  Bed 3.1  Room Size
4.3  Cleanliness 3.7  Amenities
 

61 to 90 Mercure Welcome Melbourne Reviews


 

Recommendation:  by natalie paviour
 

porters where very convenient it was great my bed was made every day, bathroom cleaned. the room was small, but it was ideal for 1 person only.

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 2
  Amenities 3
   

Recommendation:  by Cath Terry
 

 
Hotel

  Facilities 3
  Ambience 3
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 3
  Cleanliness 4
  Room Size 1
  Amenities 3
   

Recommendation:  by Joel Tan
 

Refer to above: For Location, you should change the word 'good' to 'excellent'! Your counter staff are really helpful and gave excellent service at checking in, checking out and in-between. Really assets to your hotel, they are!. I especially love the idea of having a roomful of jackpot machines within the very hotel premises. Whoever thought of the idea must be given a bonus. What I especially like is that there is ample space for movement even though there are two single beds there. Another plus point is the microwave oven and the two sets of crockery, knives, forks and spoons. The room is bright, cheery and comfortable.

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 4
  Room Size 5
  Amenities 5
   

Recommendation:  by Susan Winarto
 

 
Hotel

  Facilities 3
  Ambience 3
  Service 5
  Location 5
  Value for Money 3
 
Room

  Bed 5
  Cleanliness 4
  Room Size 2
  Amenities 2
   

Recommendation:  by Joanna Fountain
 

Internet access very expensive in this hotel I stayed in two different rooms. In the first room the shower was very dirty, with mould between the tiles. the second room had marks (spilt coffee) splattered on the wall, which could have been easily cleaned off

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 5
  Value for Money 3
 
Room

  Bed 5
  Cleanliness 2
  Room Size 4
  Amenities 3
   

Recommendation:  by David Pfanner
 

The location is great it enables you to walk around the city with ease

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Jacqui Cummack
 

Excellent location - couldn't wish for better. Thought it was excellent value for money Really enjoyed our stay at Mecure - well serviced and comfortable

 
Hotel

  Facilities 5
  Ambience 4
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 5
   

Recommendation:  by Lyn Bryce
 

Fantastic buffet breakfast for $12.50, highly recommend it. Staff all the way through to night cleaners always helpful and courteous.

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by Ian Woolley
 

shower kept going from scolding hot to cold on occasions.

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 3
  Cleanliness 5
  Room Size 3
  Amenities 4
   

Recommendation:  by Mary Welsh
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by PETER FISCHER
 

sunday night the resteraunt closed and i thought we had breakfast in the deal quilt had no cover and was also torn on one edge which was disgracefull as the cleaner should have seen this problem

 
Hotel

  Facilities 1
  Ambience 2
  Service 3
  Location 1
  Value for Money 1
 
Room

  Bed 3
  Cleanliness 3
  Room Size 1
  Amenities 2
   

Recommendation:  by Kaia Duce
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 2
  Amenities 3
   

Recommendation:  by Melissa Lenten
 

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 5
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 3
   

Recommendation:  by Trudy Jacobsen
 

 
Hotel

  Facilities 4
  Ambience 5
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 5
  Room Size 3
  Amenities 4
   

Recommendation:  by Diane Judith Campbell
 

 
Hotel

  Facilities 4
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 5
   

Recommendation:  by Bryan Oliver
 

Our accomodation was booked via email, but your web site was difficult to comprehend whether breakfast was inclused or not, (we thoght it was, so were disappointed to find it was an extra). Would suggest the web site be reviewed and the situation be clarified.

 
Hotel

  Facilities 3
  Ambience 4
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by Neasa Scanlon
 

Very helpful reception staff - I was delighted with their asking if they would book a shuttle taxi for me to the airport on the day of departure.It was very handy to have it come right outside.

 
Hotel

  Facilities 3
  Ambience 4
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 2
  Amenities 4
   

Recommendation:  by Helen Keir
 

Definately won't be staying at your hotel again - definately expect better for my money! The room was very out-dated - the tiles in the bathroom were filthy, the bath tap fell off when used. The walls were very thin, meaning it was difficult to sleep if people in the room next door had their TV on. Couldn't believe the water pipes in my room, so everytime someone else turned on a tap or flushed a toilet, I heard the water pipes in my room. Would also point out this wasn't just my experience - heard three different couples asking at reception asking to change rooms becuase they had the same problem. The room and facilities needed a total overhaul and update.

 
Hotel

  Facilities 2
  Ambience 1
  Service 1
  Location 4
  Value for Money 1
 
Room

  Bed 3
  Cleanliness 1
  Room Size 3
  Amenities 1
   

Recommendation:  by Julien Petitjean
 

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by Virginia F Spence
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 3
  Amenities 4
   

Recommendation:  by Ross Garrard
 

room not very soundproof

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 3
  Amenities 4
   

Recommendation:  by Douglas Alchin
 

Late cleaning of room 1st night

 
Hotel

  Facilities 5
  Ambience 4
  Service 4
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 3
  Amenities 4
   

Recommendation:  by Robyn Mason
 

We had excellent service from all staff, esp from Chris at the Welcome Discovery Desk/Conceirge. The single beds both had sheets that were far too short for them, by about 1 metre! and thus they were too short to tuck in at one end.

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by Carl Powell
 

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 3
  Value for Money 3
 
Room

  Bed 3
  Cleanliness 4
  Room Size 2
  Amenities 3
   

Recommendation:  by Severino Guiducci
 

Carpet was fairly stained and probably due for replacement.

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 4
  Room Size 3
  Amenities 3
   

Recommendation:  by Grant Smith
 

Location of the hotel is great, being right in the CBD. We were there for the Australian Grand Prix, and the hotel was very handy for us. Would have been nice to have a queen sized bed, it has been a long time since I have slept in a single bed.

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 5
  Value for Money 5
 
Room

  Bed 3
  Cleanliness 4
  Room Size 2
  Amenities 4
   

Recommendation:  by Alan Mowatt
 

 
Hotel

  Facilities 3
  Ambience 4
  Service 5
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by Mery Longato
 

Our room was very, very small. Staff was helpfully and friendly.

 
Hotel

  Facilities 4
  Ambience 4
  Service 3
  Location 4
  Value for Money 2
 
Room

  Bed 4
  Cleanliness 3
  Room Size 1
  Amenities 2
   

Recommendation:  by John Kinley
 

Had to ring for bathroom linen on one occasion. Toiletries and complimentary tea service not replenished one day.

 
Hotel

  Facilities 3
  Ambience 3
  Service 2
  Location 5
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 3
  Room Size 2
  Amenities 3
   

Recommendation:  by Glenda Niven
 

Ideal location for our needs. It had everything that we needed to make our stay comfortable. Very comfortable and met our needs well.

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 4
   

 
 

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