Description
Q1.  Mercure Welcome Melbourne was last renovated in ...
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Q2.  How many guest rooms are there?
328
Q3.  How many guest floors are provided?
12

Facilities
Q1.  Is a private car park available?
Yes.
Q2.  Is Mercure Welcome Melbourne equipped with a lift/elevator?
Yes.
Q3.  Can guests access the Internet?
Yes.
Q4.  Is a 24 hr front desk available?
Yes.
Q5.  Is there a tourist area within easy reach of the hotel?
The Mercure Hotel Welcome Melbourne is located in the heart of Melbourne. It is just a few kilometers away from the international and domestic airport. It is located amongst Melbourne's famed shopping and entertainment attractions. Melbourne's famous trams stop just outside the hotel to enable easy, fun travel to the rest of this great city.
Q6.  Is your hotel children-friendly?
Yes.
Q7.  Can I request baby cots?
Yes.
Q8.  Can I request babysitting services?
Yes, at a nominal fee.
Q9.  What is the hotel policy on pets?
No.

Rooms
Q1.  What are the differences between the room types?(If there are more than one room type)
All 330 rooms have been newly refurbished to reflect modern colours, stylish furniture quality fittings and new beds with doonas. A range of features will ensure your comfort and enjoyment including air conditioning, refrigerator, tea and coffee making facilities, remote control TV, in-house movies and STD/ISD direct dial telephone. The Hotel offers 198 Standard Rooms, 130 Executive Rooms and 2 Disabled Rooms are available. There are also designated non-smoking floors.
Q2.  Are the bathrooms equipped with showers, or bathtubs, or both at the property?
Bathtub.
Q3.  Does Mercure Welcome Melbourne have inter-connecting rooms available?
Yes.
Q4.  Can I request for a handicapped/disabled room?
Yes.
Q5.  Are air-conditioners provided in the rooms?
Yes.
Q6.  Are smoking rooms available?
Yes.
Q7.  Are guests offered the option of a non-smoking room?
Yes.

Dinings
Q1.  What is the cost for breakfast?
As per a la carte menu.
Q2.  What is the breakfast menu at Mercure Welcome Melbourne?
As per menu.
Q3.  How much does it cost for lunch?
As per a la carte menu.
Q4.  What would be the charges we can expect for dinner?
As per a la carte menu.

Transfers
Q1.  What is the distance from Mercure Welcome Melbourne to the city centre? (In Kilometers/Miles)
We are located in city centre.
Q2.  Is the airport within easy reach for the guests?
About 20 minutes away.
Q3.  Is the establishment far from the train station?
About 5 minutes away.
Q4.  Can airport transfers be arranged by the hotel?
Yes, at a nominal fee.
Q5.  How much should I expect to pay for a taxi transfer from the airport to the hotel?
About AUD 45 per way.
Q6.  Can you give the detailed directions from the Airport to your hotel?
By Car: From Russell Street turn into Little Bourke Street (one-way street). Continue down Little Bourke Street, cross over Swanston Street and continue for 10 metres to Louden Place, the entrance of the hotel. See porters for car parking details.
Q7.  Can you give the detailed directions from the train station to your hotel?
By Train: All suburban trains stop at Melbourne Central Station (underground), located on Swanston Street 200 metres from the hotel. Interstate and regional trains stop at Spencer Street Station 1.2km away. Interchange here to taxi, tram or suburban train.
If the information you required is not shown above, please send us an enquiry by clicking here. We will respond to your question within 24 hours (Monday to Friday) and 48 hours (Saturday and Sunday). 
All the staff were courteous and helpful but I would like to especially commend Chris, on the Concierge desk, for his efforts to help with our online check-in problems and his follow up the next day to ensure we were on the Skybus on time. The locati...
- posted Monday, February 06, 2012