Ratings
Average Rating out of 5
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21 to 30 Mercure Johor Palm Resort And Golf Reviews
3
5
2
4
food at japanese restaurant very good, but food at ishawara no good--nothing special. Have to wait very long before food came, so was very hungry. requested for clean towels the next day(many times)as they miss
I was given 2 glasses of watermelon juices that had already turned bad at the chinese resteraunt. The buffet dinner/lunch is abit too expensive. The pool is good. Staffs are very polite. The check in timing was delayed for quite awhile too. The center of the bed is sinking. I was suffering from backache in the morning. The aircondition is not cold enough. Short of 2 face towels.
1
there were cats eating from the buffet in the morning, which was apparently left there since the day before. the only good thing about this hotel is it's proximity to senai airport. minibar was left half empty by previous guest and not refilled. in addition there were still food remnants left. bedlinen was dirty with old stains in it. huge water stains on the ceiling.
It all looked good. We arrived at midnight and left at 5 am so our comments regarding the hotel would be made up.
there is a strong smell of moist/humidity I cannot stand.
we were checked in late at 3.30 pm. The toilet is terrible. It smells of sewage.
the staff by the name of wan was vary friendly and courteoues.overrall the staff was outstanding performance their duty.
The facilities are well maintained. The hotel staff sholud promote the facilities more readily. The facilities are just wasted without people knowing about them. the rates at sports facilities is reasonably priced. Some of the fittings needs to be fixed eg the door rails. The towel was delivered late. Our 2 rooms betwee parent and the children were quite far apart.
I like the service that you guy provide for direction . It help a lot for those who self drive and the staff at the customer service is very helpful . I appreciate you provide map for us . The quality of the bed not good. I encounter that my bed sinking at the middle portion for the king size . Furthermore , i find the white bedsheet had some black stain Beside that , Air condition is not very cold. When the room face the golf , there is lot of mosquite .
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