Facilities
Q1.  Is a private car park available?
Yes
Q2.  Are there lifts/elevators in Hotel Mercure Inn Townsville?
Yes
Q3.  Are there facilities available for Internet Access?
Yes
Q4.  Is a 24 hr front desk available?
Yes
Q5.  Are there any nearby tourist attractions?
History and national heritage Special tourist area MAGNETIC ISLAND (12.00km) Special tourist area PALUMA NATIONAL PARK (70.00km) Historic monument ANZAC PARK (4.00km) Museums MARITIME MUSEUM OF TOWNSVILLE (5.00km) Museums MUSEUM OF TROPICAL NTH QLD (4.00km) Museums TOWNSVILLE MUSEUM (4.00km)
Q6.  Is your hotel children-friendly?
Yes
Q7.  Are baby cots provided?
Yes
Q8.  Can I request babysitting services?
No
Q9.  Does the property welcome pets?
No

Rooms
Q1.  What are the differences between the room types?(If there are more than one room type)
Deluxe Balcony Room Includes overnight accommodation in a Deluxe Balcony Room overlooking the Lake, Queen size bed, Austar, Max 2 persons. Family Studio Room Family Room has a Queen size bed & 2 Single beds, Microwave, Austar with Nickelodeon, Max 4 persons. Children Stay Free in existing bedding. Extra Adult $22 per night Superior Room Includes overnight accommodation in a Superior Room with a Queen size bed, Austar, Max 2 persons. Standard Room Includes overnight accommodation in a Standard Room with a Queen size bed, Austar, Max 2 persons.
Q2.  Are showers or bathtubs available in the rooms?
Yes
Q3.  Can I request for inter-connecting rooms?
No
Q4.  Are handicapped/disabled rooms provided upon request?
Yes
Q5.  Are the rooms with Hotel Mercure Inn Townsville equipped with air-conditioners?
Yes
Q6.  Are smoking rooms available upon request?
Yes
Q7.  Can I request for a non-smoking room?
Yes

Dinings
Q1.  How much would the charges be for breakfast?
As per a la carte
Q2.  What kinds of foods are served for breakfast?
As per a la carte
Q3.  How much does it cost for lunch at Hotel Mercure Inn Townsville?
As per a la carte menu
Q4.  What charges are applicable for dinner at the establishment?
As per a la carte menu

Transfers
Q1.  Is the establishment far from the city centre?
Mercure Inn Townsville is 4km from the town centre and in 4.5 hectares of lush tropical gardens, on the shores of The Lakes.
Q2.  What is the distance, in kilometers or miles, to the airport?
Mercure Inn Townsville is just 2km from the airport and accessible by taxi for approximately $10.00.
Q3.  Is Hotel Mercure Inn Townsville near to the train station?
NA
Q4.  Is airport transfer provided?
NA
Q5.  How much should I expect to pay for a taxi transfer from the airport to the hotel?
About AUD 10.00
Q6.  Can you give the detailed directions from the Airport to your hotel?
A few minutes drive from the Townsville Railway station or the Townsville city airport will reach you to the Location of Mercure Inn Hotel in Townsville.
Q7.  Can you give the detailed directions from the train station to your hotel?
Nearest Station: Townsville 4 Km away
Q8.  What is the closest subway station? (If applicable)
NA
If the information you required is not shown above, please send us an enquiry by clicking here. We will respond to your question within 24 hours (Monday to Friday) and 48 hours (Saturday and Sunday). 
We arrived at the hotel later than we intended, and the staff were ready and very helpful in getting us to our room quickly. The room was clean and very spacious, in fact we received a complimentary upgrade, which was a nice surprise.
- posted Saturday, February 11, 2012