Description
Q1.  What year did Grand Mercure Flinders Lane open for business?
1992
Q2.  Renovations to the hotel were last done in ...
2004
Q3.  How many guest rooms are there at the hotel?
57
Q4.  How many guest floors are there?
10

Facilities
Q1.  Is parking facilities provided?
Valet car parking available at a charge of $25.00 for 24 hours.
Q2.  Is the hotel provided with lifts/elevators to the guest floors?
Yes.
Q3.  Does the property have Internet Access?
Yes.
Q4.  Is a 24 hr reception available?
Yes.
Q5.  Does Grand Mercure Flinders Lane operate a 24 hr front desk?
Yes. Walking distance to all the main attractions in Melbourne including the Aquarium, the Melbourne Observation Deck, Southbank, Collins Street, The Regent and Princess theatres, Colonial Stadium and The Arts Centre.
Q6.  Is your hotel children-friendly?
Yes.
Q7.  Are baby cots available, on request?
Cribs available.
Q8.  Are babysitting services available on request?
Yes.
Q9.  Does the property welcome pets?
Pets allowed.

Rooms
Q1.  What are the differences between the room types?(If there are more than one room type)
Cancellation Policy This property does not accept cancellations or changes to bookings. Refunds are not available. Flinders Suite The Flinders Suite has a queen size bed in the bedroom, living area and kitchenette. Rates are per room for a maximum of 2 people using 1 queen bed in a Flinders Suite. Flinders Suite. Incldes Full hot buffet breakfast for 2 guests. The Flinders Suite has a queen size bed in the bedroom, living area and kitchenette. Rates are per room for a maximum of 2 people using 1 queen bed in a Flinders Suite
Q2.  Are showers or bathtubs provided in the ensuite bathrooms at Grand Mercure Flinders Lane?
Bathtub.
Q3.  Can inter-connecting rooms be provided?
Yes.
Q4.  Are handicapped/disabled rooms available?
Yes, Disabled facilities available.
Q5.  Are air-conditioners provided in the rooms?
Yes.
Q6.  Can I request for a smoking room?
Yes.
Q7.  Can I request for a non-smoking room?
Yes.

Dinings
Q1.  How much does it cost for breakfast?
A La Carte menu.
Q2.  What kinds of foods are served for breakfast?
A La Carte menu.
Q3.  What sort prices are we looking at for lunch?
NA
Q4.  What is the cost for dinner at Grand Mercure Flinders Lane?
NA

Transfers
Q1.  How distant is the city centre? (In Kilometers/Miles)
City Centre.
Q2.  How distant is the airport from Grand Mercure Flinders Lane? (In Kilometers/Miles)
Approximately 20km from Melbourne International Airport.
Q3.  Is the establishment far from the train station?
Located in Flinders Lane we are a three minute walk from Flinders Street Station.
Q4.  Can airport transfers be arranged by the hotel?
Yes, Limousine transfers can be arranged (appox AUD40) and airport shuttle coaches provide regular hotel connections
Q5.  How much should I expect to pay for a taxi transfer from the airport to the hotel?
A taxi from the airport will take around 30 minutes, approx AUD40.
Q6.  Can you give the detailed directions from the Airport to your hotel?
From Melbourne Airport turn right onto Tullamarine Freeway. Continue southbound until you reach the Bulla Road exit. Turn right at Bulla Rd and follow along as it becomes Mt Alexander Rd. Follow Mt Alexander Rd which then becomes Flemington Rd. At the big roundabout in Carltongo, continue straight through and onto Elizabeth St. Follow Elizabeth St into Melbourne CBD and turn right into Flinders Lane which is a one way street. The hotel is located on the left.
Q7.  Can you give the detailed directions from the train station to your hotel?
Located in Flinders Lane we are a three minute walk from Flinders Street Station.
Q8.  What is the closest subway station? (If applicable)
Yes.
If the information you required is not shown above, please send us an enquiry by clicking here. We will respond to your question within 24 hours (Monday to Friday) and 48 hours (Saturday and Sunday). 
I liked the dimmers in the room.
- posted Wednesday, February 01, 2012