MERCURE BATAM
Jl Raden Patah 12,
29432 Batam,
Indonesia.

Intro

Curious to see what guests who have stayed in Mercure Batam think about it? Read what guests who booked through HolidayCity have said about Mercure Batam. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).

Ratings

Overall Ratings by 43 Reviewers is: 3.9 

Average Rating out of 5 Hotel Room Facilities 3.4 Bed 4.2 Ambience 3.7 Cleanliness 4.1 Service 3.9 Room Size 4.2 Location 3.7 Amenities 3.6 Value for Money 4.1		Number of Reviewers Who... Recommend 34 Do not Recommend 3 Neutral 6

Reviews

It's Ok Reviewer: Gary Kee Date of review: 22 September 2009 Recommends this hotel: YES Recommended for: Leisure, Families, Couples Room Hotel Facilities 4 Bed 1 Ambience 3 Cleanliness 3 Service 4 Room Size 4 Location 3 Amenities 4 Value for Money 4 staff is friendly, but not quite understand english. the pillow is a lil bit too big.. hence i got sleepless night for my 2 night stay.

My recommendation : Hotel Mercure Batam Reviewer: Koh Wan Kit Date of review: 19 August 2009 Recommends this hotel: YES Recommended for: Leisure, Families, Couples Room Hotel Facilities 4 Bed 5 Ambience 4 Cleanliness 5 Service 5 Room Size 5 Location 4 Amenities 4 Value for Money 5 You can make hotel booking through internet booking. It is value for money; the room is very clean and spacious. Staff are also very friendly & helpful. I had my lunch & breakfast in the hotel restaurant. The food is fantastic & well presented. It is cheap too. The security is well managed, all vehicle entry to the hotel entrance must pass through a security check with a big mirror going under the bottom of the car. There is an in-house manage taxi service , always ready in front of the hotel. Taxi fare is reasonable, same as the public taxi fare. You can go to Nagoya Hill shopping center about 5 minutes costing around 35,000 rupiah. Or go to Golden Prawn Seafood Resturant at around 50,000 rupiah. There is a very old Chiness Temple called TUA PEK KONG BUO nearby. Its quite near about 20min walk, but better take taxi. I walked to the temple on that day and the weather is hot, but I enjoyed the slow walking. Ok, I will recommend anyone wish to visit Batam, try to stay in Hotel Mercure Batam.

Reviewer: Mui Ching Quah Date of review: 14 August 2009 Recommends this hotel: Neutral Recommended for: Leisure Room Hotel Facilities 2 Bed 3 Ambience 2 Cleanliness 2 Service 2 Room Size 3 Location 2 Amenities 2 Value for Money 2 Disappointed with the breakfast buffet. It was not replenished. I was left with not much choices when I went down more than 1 hour before closing.

Great Location, Comfortable Room Reviewer: Jen Min Chong Date of review: 9 July 2009 Recommends this hotel: YES Recommended for: Business Room Hotel Facilities 2 Bed 3 Ambience 3 Cleanliness 4 Service 2 Room Size 3 Location 4 Amenities 3 Value for Money 4 Hotel Mercure is nearby to locations such as Nagoya Hill and has a family mart. Easy access to transport such as taxis etc... However, counter staff were not skilled enough in handling early check-ins + committed to check in at 2pm...However when we arrived back at the hotel at 2pm, were informed to wait till 3pm as the rooms were not ready... Gotta improve for a better first impression to customers

Staff service could be better Reviewer: Azlin Ahmad Date of review: 30 June 2009 Recommends this hotel: Neutral Recommended for: Leisure Room Hotel Facilities 3 Bed 4 Ambience 4 Cleanliness 4 Service 1 Room Size 4 Location 2 Amenities 3 Value for Money 4 I came to the hotel to check in at 2pm but was made to wait for 20 minutes since the room needs to be cleaned.it was really unprofessional since i indicated that I'll be arriving around 11am-2pm. Imagine what would happen if I came in at 11am... Check out time was the same, was made to wait for 10 minutes for them to serve me... Well. I don't think that Batam has anything to offer, so the only high point while I was there was that the hotel breakfast was really good!

Reviewer: Nor Rashidi Mohamad Date of review: 30 June 2009 Recommends this hotel: YES Recommended for: Leisure, Families, Singles, Couples Room Hotel Facilities 3 Bed 5 Ambience 4 Cleanliness 4 Service 5 Room Size 5 Location 4 Amenities 4 Value for Money 5 My stay in this hotel met my expectations. The rooms are huge and comfortable. The hotel service are superb. Will stay at this hotel again.

Reviewer: Ramasamy Rajasingham Date of review: 8 May 2009 Recommends this hotel: YES Recommended for: Business, Families Room Hotel Facilities 3 Bed 4 Ambience 4 Cleanliness 4 Service 4 Room Size 4 Location 4 Amenities 4 Value for Money 5 We chose this hotel by browsing thru the computer. The choice was good. We had booked 2 rooms. Staff at the front desk as well as in the restaurant were good. It was a pleasant stay.We will recommend to our friends and fly.

Mercure Batam Vacation Reviewer: Jimalie Barimbad Date of review: 6 May 2009 Recommends this hotel: YES Recommended for: Business, Leisure, Romance, Families, Singles, Couples Room Hotel Facilities 5 Bed 5 Ambience 5 Cleanliness 4 Service 5 Room Size 4 Location 4 Amenities 4 Value for Money 4 It's a nice place to stay for leisure, business, honeymoon and family outing. They have complete amenities like gym, pool, bar, restaurant, spa, souvenir shop, etc. They have smoking and non-smoking rooms. Their rooms are clean, spaceous, and comfortable with mini bar, safe deposit box and master control with alarm clock. The room rates are okay that it's affordable even if you plan to stay for long. Staffs are friendly and very helpful. The area is wi-fi and each room has its own internet cable that you can enjoy 24 hours internet services. Its location is in between the two big malls in Batam, the BCS mall and the Nagoya mall. If you are fond of walking, both malls are about 10 minutes walk. You can also ride through taxi, motorcycle or van. There are also nearby grocery shops, 24 hour store and fastfood chain like KFC and Pizza Hut.

Nice Hotel! Reviewer: Chen Darryl Date of review: 25 March 2009 Recommends this hotel: YES Recommended for: Leisure, Couples Room Hotel Facilities 2 Bed 5 Ambience 3 Cleanliness 5 Service 4 Room Size 3 Location 3 Amenities 4 Value for Money 5 It's been my 2 times to this hotel, reason going back to this hotel is because it's great. However, the 1st time going seems to be better than the 2nd times. But whatever it is, it is very worth it and VALUE FOR MONEY!!! =)

Reviewer: shamima beevi Date of review: 30 January 2009 Recommends this hotel: YES Recommended for: Couples Room Hotel Facilities 3 Bed 5 Ambience 3 Cleanliness 5 Service 5 Room Size 4 Location 3 Amenities 4 Value for Money 4 THE HOTEL WAS A GOOD CHOICE FOR ME, VALUE FOR MONEY BUT THE HOTEL BREAKFAST SERVED NEEDS IMPROVEMENT.

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