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MERCURE HOTEL AUCKLAND
8 Customs Street
PO Box 1707
1001, Auckland
New Zealand

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Ratings

Overall Ratings by 38 Reviewers is: 4 

Average Rating out of 5

Hotel Room

Facilities

3.6

Bed

4.1

Ambience

3.7

Cleanliness

4.4

Service

3.8

Room Size

3.6

Location

4.6

Amenities

3.9

Value for Money

3.9

Number of Reviewers Who...

Recommend

30

Do not Recommend

3

Neutral

5


31 to 38 Mercure Hotel Auckland Reviews

 

Reviewer: Nigel Walshe
Date of review: 21 February 2006
Recommends this hotel: Neutral
Room Hotel

Facilities

3

Bed

3

Ambience

3

Cleanliness

4

Service

4

Room Size

4

Location

3

Amenities

4

Value for Money

3

In all honesty - I slept for most of my time at the hotel so have had to rate most of the above a 3 ( average ). However the service was very good at reception. The room we stayed in was fair / Good. Very Basic , but for the Money probably about right considering we were staying in a main city. The best part of the hotel is the reception staff - very friendly and helpful. I will probably be back to stay with the Mercure before I leafve NZ from Auckland.

Reviewer: carly bell
Date of review: 28 December 2005
Recommends this hotel: YES
Room Hotel

Facilities

4

Bed

4

Ambience

4

Cleanliness

4

Service

5

Room Size

2

Location

4

Amenities

4

Value for Money

3

the thing that separates this hotel from others of similar value is the service thats provided. staff are very friendly and helpful. as for the actual value for money in regards to the room, i would say its just fair. the rooms were nice, but very narrow. it was hard to pass someone in the room walkway.

Reviewer: Tanya Parrish
Date of review: 9 December 2005
Recommends this hotel: YES
Room Hotel

Facilities

4

Bed

5

Ambience

3

Cleanliness

5

Service

4

Room Size

5

Location

5

Amenities

5

Value for Money

4

Great view!

Reviewer: THELMA.JOAN GITTINS
Date of review: 7 December 2005
Recommends this hotel: YES
Room Hotel

Facilities

3

Bed

4

Ambience

2

Cleanliness

4

Service

3

Room Size

4

Location

5

Amenities

4

Value for Money

4

The tax was unexpected

Reviewer: Martin Paviour-Smith
Date of review: 1 December 2005
Recommends this hotel: YES
Room Hotel

Facilities

3

Bed

4

Ambience

3

Cleanliness

5

Service

3

Room Size

4

Location

5

Amenities

4

Value for Money

3

Reviewer: Dawn Huff
Date of review: 29 August 2005
Recommends this hotel: NO
Room Hotel

Facilities

3

Bed

2

Ambience

2

Cleanliness

1

Service

1

Room Size

3

Location

4

Amenities

3

Value for Money

1

Room service served us fruit that had not been washed. The staff was uninformative and unknowledgeable regarding city information and transportation. Overall the staff was unfriendly and a few people were confrontational. I will not stay in this hotel again. The room was unclean and I had to request that it be cleaned twice before it was done.

Reviewer: Philip David Brown
Date of review: 18 July 2005
Recommends this hotel: NO
Room Hotel

Facilities

2

Bed

4

Ambience

1

Cleanliness

4

Service

1

Room Size

4

Location

4

Amenities

2

Value for Money

2

there was no "quality" to the hotel. rooms service whilst efficient would send a pot of coffee with no cup! next time it was no milk - poor standards. Nice restuarant but limited menu. had electric shock from kettle -reported this but no feed back from hotel. Sink cracked. no chain on plugs. net curtains dirty - seems a very "tired" hotel

Reviewer: Ray Hornery
Date of review: 24 May 2005
Recommends this hotel: YES
Room Hotel

Facilities

4

Bed

5

Ambience

5

Cleanliness

5

Service

4

Room Size

5

Location

5

Amenities

5

Value for Money

5

I found the breakfast room a pleasant way to start the day, overlooking Auckland harbour. Great outlook from my room.

Reviews of Mercure Hotel Auckland  1 2 3 4  


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