Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
11 to 20 Mercure Hotel Auckland Reviews
Traveling in NewZealand
3
5
4
We had ten days to get to know NZ so started in Auckland . The hotel was central and a short taxi ride from airport. We had lots of luggage as we were joining a cruise ship after our NZ visit. the hotel stored our lugage while we travelled and it was ready in our room when we returned to the hotel after ten days.We arrived by train after our trip around NZ and the rail station was just around the corner to the hotel. Also we had a welcome back note and coffee and cake waiting for us. The staff were all very helpful and the roof restaurant served very good food in the evening at reasonable prices. Breakfast was also good for choice.
1
2
The location is excellent (near the ferry terminal) and on "The Link" bus connection to popular dining precincts. They try hard but it has seen better days. Rooms are on the small side and a bit run-down. I didn't use the amenities much, but everything I did use worked.
Central and convenient hotel
I would recommend the Mercure Auckland Hotel as a central and convenient place to stay. The room was a good size, clean and well stocked with tea, coffee, etc. It is close to the Airbus stop and the free City Circle bus route, so is convenient for travellers without a car. The staff were courteous and helpful at all times. The only drawback was the noise, which can't be helped in a city of this size. When I returned to stay for a second time I was upgraded to a suite, so was very pleased. Marion Tasmania
Very friendly and attentive service not able to open window at all. Curtains needed a wash
Service provided is not customer required. Upon booking, request for Queen size bed. Yet when arrival, got a twice bed. Complaint and change to a staff double bed. As customer is hugh man, the night stay is very bad experience.
The room was standard but comfortable. The location of the hotel was excellent.
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