Introduction


 
Overall Ratings by 47 Reviewers is:  4 
 
Recommended: 38 Not Recommended: 4 Neutral: 5
 

Hotel Ratings (out of 5)


3.6  Facilities 4.6  Location
3.7  Ambience 3.9  Service
3.9  Value for Money    

Room Ratings (out of 5)


4.2  Bed 3.7  Room Size
4.4  Cleanliness 3.9  Amenities
 

31 to 47 Mercure Hotel Auckland Reviews


 

Recommendation:  by Kerry Evans
 

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Dorothy ANNE Warner
 

Reception Staff excellent.

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 3
  Amenities 4
   

Recommendation:  by Heather Altimari
 

A lot of noise from the street below kept us awake at night

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 4
  Value for Money 3
 
Room

  Bed 3
  Cleanliness 4
  Room Size 2
  Amenities 3
   

Recommendation:  by RICHARD OBERTI
 

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by Irene Rumalean
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 3
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 5
  Amenities 3
   

Recommendation:  by Joseph Lawlor
 

Impressive overall of the hotel.Service was first class.Valet Parking was most satisfactory. Excellent View of the Local sights eg. Sky Tower.

 
Hotel

  Facilities 4
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 5
  Room Size 3
  Amenities 4
   

Recommendation:  by Katie Grattan-Smith
 

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 4
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by Daniel Lawrence O'Donoghue
 

Good value

 
Hotel

  Facilities 4
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 5
   

Recommendation:  by Jon Donovan
 

I found that the restaurant breakfast was not what I would consider to be of quality.

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Nigel Walshe
 

In all honesty - I slept for most of my time at the hotel so have had to rate most of the above a 3 ( average ). However the service was very good at reception. The room we stayed in was fair / Good. Very Basic , but for the Money probably about right considering we were staying in a main city. The best part of the hotel is the reception staff - very friendly and helpful. I will probably be back to stay with the Mercure before I leafve NZ from Auckland.

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 3
  Value for Money 3
 
Room

  Bed 3
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by carly bell
 

the thing that separates this hotel from others of similar value is the service thats provided. staff are very friendly and helpful. as for the actual value for money in regards to the room, i would say its just fair. the rooms were nice, but very narrow. it was hard to pass someone in the room walkway.

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 4
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 4
  Room Size 2
  Amenities 4
   

Recommendation:  by Tanya Parrish
 

Great view!

 
Hotel

  Facilities 4
  Ambience 3
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by THELMA.JOAN GITTINS
 

The tax was unexpected

 
Hotel

  Facilities 3
  Ambience 2
  Service 3
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Martin Paviour-Smith
 

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 5
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by Dawn Huff
 

Room service served us fruit that had not been washed. The staff was uninformative and unknowledgeable regarding city information and transportation. Overall the staff was unfriendly and a few people were confrontational. I will not stay in this hotel again. The room was unclean and I had to request that it be cleaned twice before it was done.

 
Hotel

  Facilities 3
  Ambience 2
  Service 1
  Location 4
  Value for Money 1
 
Room

  Bed 2
  Cleanliness 1
  Room Size 3
  Amenities 3
   

Recommendation:  by Philip David Brown
 

there was no "quality" to the hotel. rooms service whilst efficient would send a pot of coffee with no cup! next time it was no milk - poor standards. Nice restuarant but limited menu. had electric shock from kettle -reported this but no feed back from hotel. Sink cracked. no chain on plugs. net curtains dirty - seems a very "tired" hotel

 
Hotel

  Facilities 2
  Ambience 1
  Service 1
  Location 4
  Value for Money 2
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 2
   

Recommendation:  by Ray Hornery
 

I found the breakfast room a pleasant way to start the day, overlooking Auckland harbour. Great outlook from my room.

 
Hotel

  Facilities 4
  Ambience 5
  Service 4
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

 
 

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