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| Q1.What year did Hotel Melia Hanoi first begin its operation? |
| 1999 |
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| Q2.How many rooms do the property has? |
| 306 |
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| Q3.How many guest floors are there? |
| 22 |
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| Q1.Is parking available for hotel guests? |
| Yes. |
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| Q2.Is the hotel provided with lifts/elevators? |
| Yes. |
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| Q3.Are there facilities available for Internet Access? |
| Yes. |
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| Q4.Is a 24 hr reception available? |
| Yes. |
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| Q5.Is Hotel Melia Hanoi’s reception open 24 hrs? |
| The Melia Hanoi is situated in the heart of Hanoi's diplomatic and financial district. The Hanoi Metropole Center and the International Center are located at 500 metres distance while the Daeha Business Center is 3 km away. |
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| Q6.Is your hotel children-friendly? |
| Yes. |
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| Q7.Are baby cots available, on request? |
| Yes. |
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| Q8.Are babysitting services provided upon request? |
| Yes, at a nominal fee. |
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| Q9.Does the management allow guests to bring pets? |
| No. |
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| Q1.What are the differences between the room types?(If there are more than one room type) |
| All rooms are appointed with a private bath with hair-dryer, bathrobe, slippers and telephone, air conditioning units, IDD phone with voice mail and message light as well as fax line, in-room power outlets for laptops, satellite TV with remote control, mini-bar, tea and coffee making facilities and safety deposit box.
The Royal Service Rooms and Executive Suites are located on the top floors with nicer view and additional benefits like exclusive check-in and check-out, welcome drink, full buffet breakfast with show kitchen, afternoon tea and evening snacks with 2 hours open bar from 5:30 to 7:30 pm, free use of boardroom for 3 hours, late check-out until 4pm (subject to room availability) and express laundry and dry cleaning service at regular rate. |
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| Q2.Are the ensuite bathrooms at Hotel Melia Hanoi provided with showers or bathtubs or both? |
| Bathtub. |
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| Q3.Can I request for inter-connecting rooms? |
| Yes. |
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| Q4.Are handicapped/disabled rooms provided? |
| Yes. |
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| Q5.Are air-conditioners provided in the rooms? |
| Yes. |
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| Q6.Are smoking rooms available upon request? |
| Yes. |
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| Q7.Can I request for a non-smoking room? |
| Yes. |
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| Q1.How much would the charges be for breakfast? |
| As per la carte menu. |
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| Q2.What is served for breakfast at Hotel Melia Hanoi? |
| As per menu. |
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| Q3.What charges are applicable for lunch? |
| As per la carte menu. |
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| Q4.What charges are applicable for dinner at the establishment? |
| As per la carte menu. |
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| Q1.Is the establishment far from the city centre? |
| We are located in Hanoi City Centre. |
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| Q2.How far is it to the airport? (In Kilometers/Miles) |
| About 28 km away. |
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| Q3.How far is it to the train station from Hotel Melia Hanoi? (In Kilometers/Miles) |
| About 10 minutes drive away. |
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| Q4.Does it offer airport transfer services to its guest? |
| Yes, at a nominal fee. |
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