Staff friendly and helpful. Pool area small and lack of space to sun bath for these quiter days in the city. Very basic and dated however the view from room was spectacular and made up for the room condition

Swimming pool wasn't really what we expected. It was really small and a bit dirty too.

it is a middle class Hotel, not a four star. Harbour view was around the corner

I have been over the years a visitor to Sydney many times and was unaware of the hotel/ apartments, maybe this is good maybe not so good Larger or more plentifull mi9lk for tea or coffee would be better and a light breakfast (continental) as an option would also be good

We did ask for a triple room with 3 single beds and this is what my confirmation note also said but we were given a room with 1 single bed and 1 double bed - altho this was not a big problem, it would have been nice to have separate beds.

good room very clean ,bed sloped to one side ,but was comfortable thou ,thought it is good value for money.

We were disappointed that the pool was outside and that it was out for servicing. We ugraded to this hotel to get this ammenity. A spa would be nice to relax in at night.

The staff at the service desk are fantastic, always helpful, very efficient and friendly. My husband made excellent use of the free membership at a local first class gym. Bus from airport goes directly to the door. Spectacular view, serviced each day to a high standard. Tight squeeze to fit a roll away bed. Kitchen a little on the small side.Airconditioning very efficient.

very friendly and helpful. nice view

the hotel was in a prime location and within easy distance of all major attractions and bars the room was excellent with brilliant views over the harbour close to all attractions, will stay there again

Very friendly staff. Reception staff very helpful room was a little dated, could do with some renovations.

One lift broke down. The pool was small. But the view was great and the staff very helpful Lighting was poor - 2 ceiling lights, one in the entry, one over the child's bed. Kitchen arrangement could be improved.

While on the small side it was comfortable and clean. More cutlery and glasses etc would have been an improvement.

All ok. Needs a face lift, Windows and drapes need loking at.

Room quite satisfactory. View superb.

We would stay at the hotel again and would recommend it to people. We were very happy with the location in particular. I asked for a quiet room with a view and we were thrilled with the room we were given which I think was 408. We loved sitting by the window overlooking the bay and walking around near the hotel to the water and the little parks where we saw huge carp and even a turtle.

Could have done with a few more kitchen utensils

IS GREAT PLACE FOR A GOOD PRICE AND STAFF PERSONEL DO THE BEST. THEY PROVIDE ANY INFORMATION I NEED TO GET ANYHWERE IN SYDNEY WAS A GREAT EXPERIENCE

Person at registration desk was very helpful and helped us decide what to see and do while in Sydney. (Sorry, I didnt get his name, so give everyone a raise.) :-) The view of the harbor was terrific.

Didnt use any of the facilities

basic budget accomodation with no frills room needed fresh paint and plaster in places...it was clean but shabby

We got Bay View Room and it was