Intro
Curious to see what guests who have stayed in The Frangipani Langkawi Resort & Spa think about it? Read what guests who booked through HolidayCity have said about The Frangipani Langkawi Resort & Spa. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
Reviews
3
4
Stay at the Frangipani Hotel
2
This is very much a mid-range resort hotel so don't expect too much. The rooms were generally fine; big enough with a few satellite channels on the TV, desk & chair, sofa and an ensuite bathroom. The only complaint I have in this regard is that the shower was outdoors (though private) which allowed mosquitoes and the odd cockroach into the main bathroom. The staff at the hotel were typically Malaysian - courteous and friendly - but I got the impression they were a bit out of their depth. Many of them wore 'Trainee' badges. We ordered lunch one day - just a few sandwiches - and it took close to an hour for the food to arrive and even then it arrived one meal at a time so the whole family ended up eating at separate times. Another time we wanted to play pool in the evening, which required exchanging some money for game tokens, but when we requested these they said they'd run out! The hotel has few facilities for families. There is a mediocre swimming pool and access to the beach (but the waves and rips are too strong for children) and two pool tables. But that's about it. We found the restaurant to be quite poor. There were too many poeple in the mornings for breakfast even though the resort didn't appear full and the choice was quite limited. We ate there once in the evenings, but didn't bother again after that as it was overpriced and not great. On the plus side, you are well located at the Frangipani with good access to some excellent restaurants, shops and car hire nearby. In summary, it wasn't terrible, but as I said at the beginning, it is firmly mid-range. I wouldn't go again, but if you are a couple looking for a reasonably inexpensive base in Langkawi you could do worse.
THINKsing of HOTEL Yes....The Frangipani Langkawi Resort and Spa
5
Dear hotel management, Please be inform that, I am very please to inform you that, during may stay it was execellent service by your staff. Your hospitallity and service will be part of your value added in making your hotel is part of may family stay in next trip to Langlawi Thinks Execellent hotel ? ..... Yes at Frangipani Langkawi Regards SHARUDIN SHARI
I travelled for the first time to Malaysia with my family, two adults and 4 children 11-19 years of age. The hotel was a pleasant surprise, located near the sea, with a nice swimmingpool, beautiful 1-2 room houses, excellent breakfast and a polite and helpful staff. We went snorkelling with East Marine and rented a car and travelled around the Island visiting the Bird wildlife, Crocodile farm and met monkeys when bathing at a beach on the north side.
staff were very friendly.
Price wise is not the cheapest but still worthwhile. Tour agent and front desk staff quite helpful when we needed to book tour and rent car. Location believe is one of the best...very quite and relaxing at same time few minutes from happening areas...but would recomment renting a car. Breakfast has good variety of food and good quality. Overall very good room with all details in place. Only missed curtain in the bathtub to prevent spilling water all over bathroom floor.
We found out as we were checking out that they do provide tea and coffee making facilities in room BUT you have to ask for it. Fortunately we have friends living there and they lent us everything we needed.
the way blankets are used on the beds is very unhygienic (they are not covered with sheets, and judging by their appearance, seldomly washed).
some area under renovation and average is satisfy.
The hotel is in a good location for shops and restaurants. The staff are very friendly. The rooms are good value for money. Coffee / tea making facilities would make them better.
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