This is our second stay at your facilities. the service was very good.
our recomendadtion for helping clients in one more small item i hope you can improve is having luggage
carriers for elders ( senior citizens) and handicapped.
at
... the time of our departure on nov 29th, 2007 from
your prestege roissy facility while cancelling our bill, i requested a cart and non was made available. i had used a large one upon our arrival so it surprised me that non was availabe. upon lugging our 4 pieces of
luggage down stair there we 4 small one under lock
and the large one out side the entrance way. my wife
has leg problems and we both are 65+. once more
we took care of our luggage and did not complain, and
we will stay in the hotel kyriad group again. you asked what or where could you improve - this is our humble opinion.
again, thank you
felipe cabase
miami, florida
e-mail: pcabase@bellsouth. Net