I found the hotel staff vey friendly and helpful. We only stayed one night en route to the airport. The room was clean and had all the facilities we needed. The restaurant was pleasant and there was a good choice on the menu. The shuttle bus for the airport came at exactly the time we requested. Overall we were very satisfied and would recommend the hotel to friends.

It was a very friendly and efficient place to stay especially after a long flight. Just what I needed.

Good hotel near Auckland airport.
Can recommend.

Hi, I cannot comment on the location of the hotel as I don't know Auckland, so don't know exactly where the hotel is as I utilised your free transfer service.

Both bus drivers were very helpful and polite. The girl who checked me in helped me with my luggage to my room, and came back the next morning to help me again (I have a walking stick). Very much appreciated.

Also, the female Maori bar tender/waitress in the dining room was excellent. I have many food allergies and she went through the menu with me, explaining what was in the food and we managed to concoct a meal that I could eat. This was also very much appreciated, as I usually "live out of a lunch box" when travelling and sandwiches for breakfast, lunch and tea get rather monotonous.

Your staff's help was greatly appreciated. Thankyou.

Sue Given, Australia

We were very pleased with the very helpful staff both at late check in. The fellow who took up to the airport was also very curtious.

It would have been helpful to know the motel was 2 story with no elevator. I was accompanying my elderly parents in their travel and it is difficult for them to go up and down stairs esp. with luggage. The staff offered to help which was very kind. I would have requested a downstair room if I had known.

The roomos were very large and comfortable and the place was quiet even though it is close and convienient to the airport.

Cheers!

Sue

Hotel was close to airport, staff were courteous but was surprised to find a rather large pile of dirt swept into a pile just inside the front door

the hotel attracted us because of the location, we stayed for three "onenighters". For this I would recommend it. The restaurant provided good food and friendly service.
The cleaniness of the rooms was only reasonable, however dust and dead insect were found in the corners. The bathrooms could do with a renovation, our last room had a door with a hole in it and mildew and ingrained dirt around taps and basin.
The service and friendliness of the staff was very good.

Our family checked-in at 2 pm on 8 January 2009, just to rest before our flight at 1.10 am. The in-charge receptionist told us to pay on arrival, not at checked-out time. We paid CASH 198 NZD. She gave us the keys, but DID NOT provided any receipt. We checked out, surrendering the keys at the counter at around 6 pm. He (another person) did not charge us or ask us to pay, so we assumed that all is OK.
After I returned to Jakarta, I got double charged in my VISA credit card (used as guarantee for this internet booking).
We will appreciate if you can cancel your charge to our VISA credit card. Maybe this is just a mistake due to change in staff shift. Otherwise please check your system.
A major refurbishment will be useful for this hotel

The hotel is convenient to Auckland's International Hotel and the courtesy shuttle bus a plus.

We stayed one night in a twin room, booking in about lunch time.

The weather was quite damp, so we decided to catch the local bus and have a look around the area, where we eventually got to is another story. When we returned, we could not open up our room, something was stopping the lock from working the lock just wobbled. Several staff tried the lock, still no door opening. All our belongings were in the room. A locksmith had to be called and after having to prise open the outside sliding door, he managed to get the door open. He found a piece of hard plastic jammed into the lock, how it got there remains a mystery, as the lock worked perfectly well before we went out. The management moved us to another room as the door lock was ruined. So everything turned out well in the end.

The staff at the hotel were very good, not just because of the door problem. Food in the restaurant very good, serves quite large and freshly cooked.

Overall, a short but pleasant atay.

Convenient for airport and campervan pick up sites. Transfer bus available. Hotel functional, rather than attractive. Reasnable, if uninspired, breakfast.

Hotel choosen due to its location to the airport and for that purpose was ideal. The facilities suited our purpose being clean, quiet. The external appearance and ground are in need of renovation.

This hotel has everything you need for a pleasant stay I don't think I need to ad anything else

Our reason for this stay at the hotel was to place ourselves near the airport for a flight at 7am. the location is very handy and having the shuttle drop us there at 4:30am was the main reason for picking this hotel, outside of the cost.

We were a little disappointed that the hotel had run out of hot water in our room. It was our intention to have our 7 & 12 year old have showers the night before to limit the need for getting up too early the next day.

However, the staff accomodated our needs by providing access to the next room to allow the children to shower.

The amenities were acceptable for this level of hotel, the games room was just the treat for the kids to keep occupied with an air hockey and a pool table.

The internet access point was a bonus, some of the 4 star hotels need to start looking at this, as one place we stayed I had to visit a very unpleasant internet cafe away from the hotel to access. Cost of accessing was $2 for 20 minutes. When all you want to do is check your bank accounts this is acceptable.

We were a little disappointed that the restuarant was not in line with the accomodation style. Being mostly geared towards backpackers, the meal prices were a little more than we were wanting to pay, hence we sought other venues.

I would like to thank the staff at the Kiwi International Hotel for the service they provided to our issues on this stay and would recommend the hotel for those wanted a short stay to get to the airport.

Staff very helpful and shuttle service to / from airport excellent. Good value and everything necessary supplied. I have used this hotel twice and would use it again.

This hotel was very basic with no real comforts. It felt very clinical so would probably suit a person in town on business.

They do have a good shuttle bus service which picks you up from the airport for free which was good.

The hotel served its purpose in that we only stayed one night prior to our departure to Sydney.

The staff seemed pleasant and polite.

The bathroom was rather tired however the whole place looked as if it was due for a re-furb.

I would use it again for similar purposes.

over all my stay was very good

The Hotel met expectations as we were only using it for 1 night and flying the next day.

Staff were courteous and helpful.

This is a nice hotel but it is very noisy as there are absolutely no sound insulation.

We found the staff who clean the rooms to be not only very helpfull but well mannered and they took the time to help when requested
I thought that the prices in the restaraunt were rether high for what you got
But my overall impression was good and I would come back and also recommend your establishment to friends and family heading to your area