KENWOOD HOUSE HOTEL LONDON
114 Gloucester Place
W1H3DB, London
United Kingdom

Intro

Curious to see what guests who have stayed in Kenwood House Hotel London think about it? Read what guests who booked through HolidayCity have said about Kenwood House Hotel London. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).

Ratings

Overall Ratings by 21 Reviewers is: 2.2 

Average Rating out of 5 Hotel Room Facilities 1.2 Bed 2.5 Ambience 1.6 Cleanliness 2.3 Service 2.1 Room Size 2.5 Location 4 Amenities 1.6 Value for Money 2		Number of Reviewers Who... Recommend 0 Do not Recommend 16 Neutral 5

Reviews

staff waited for me Reviewer: Silvia Ursprung Date of review: 23 September 2009 Recommends this hotel: Neutral Recommended for: Singles Room Hotel Facilities 1 Bed 5 Ambience 2 Cleanliness 5 Service 5 Room Size 3 Location 5 Amenities 3 Value for Money 4 I arrived late and the online booking only provided me with the wrong phone number, so I could not tell the staff. The staff waited for me to arrive which was really helpful, thank you.

Reviewer: Christer Fors Date of review: 6 December 2007 Recommends this hotel: NO Recommended for: Couples Room Hotel Facilities 1 Bed 4 Ambience 2 Cleanliness 2 Service 3 Room Size 3 Location 5 Amenities 1 Value for Money 3

Our 4-days in London Reviewer: rachel siress Date of review: 13 November 2007 Recommends this hotel: NO Recommended for: Singles Room Hotel Facilities 1 Bed 1 Ambience 1 Cleanliness 1 Service 1 Room Size 2 Location 5 Amenities 1 Value for Money 1 The location of the Hotel was very good. The wake-up calls were on time. We found the room to be unclean. The clothes closet had dust and only 4 hangers that were unusable. The ceilings of the room were water stained ( it only takes a coat of paint to make it fresh & clean looking) The comforter showed soiled areas..The towels were old & ruff feeling. There was no alarm/radio in the room. The bathroom was dirty looking, dust under & behind the toilet. The shower head was broken off and did not work properly. The repairs/were very unprofessionally done in water closet. The toilet was very noisy. The heat had to be turned on & Off with a wrench, the control was not present on the fixture. The TV did not work at all. The writing desk we never found, unless it was the little table that the TV that did not work was on. The staff was not the best. We had a call come in for us and the lady stated that the person that answered the phone could not be understood and was not aware that we were staying at the hotel. (unacceptable). They could not help with questions that we had regarding transportation to the Airport, or Taxi's....They were not well versed on what guests would need. On informing the staff of the problems in the room, he suggested we move to another and only to find out that the room he wanted to put us in was occupied. We were in Europe for 23 days and all our accomodations were very good to excellant, except the 4-days at this hotel. We would not recommend this hotel to any of our friends. You asked what kind of stay this hotel is good for.....until it is fixed up and more presentable to your guests and a staff that can be more help, I would answer that with "none". If I knew this review allowed pictures, I would surely had taken some and posted them with this statement. Rachel Siress California, USA

Reviewer: Laura Susagna Date of review: 22 September 2007 Recommends this hotel: Neutral Recommended for: Families Room Hotel Facilities 1 Bed 3 Ambience 2 Cleanliness 4 Service 2 Room Size 3 Location 5 Amenities 1 Value for Money 2

Reviewer: Rodolfo Carneiro Date of review: 3 August 2007 Recommends this hotel: NO Recommended for: Singles Room Hotel Facilities 1 Bed 1 Ambience 2 Cleanliness 1 Service 1 Room Size 2 Location 2 Amenities 2 Value for Money 1 I do not recommend this hotel to anybody. When I arrived to check in there was no available room for me and it continued until the end of the day and I was offered another room smal, dirty and very hot. So, me and my wife decide to look for another hotel, since the Kenwood is a very old and dirty hotel. It was a very disgusting and frustated situation. HolidayCity should select better the hotels to be offered for the tourists.

Reviewer: Rene Eres Date of review: 3 July 2007 Recommends this hotel: NO Room Hotel Facilities 1 Bed 1 Ambience 1 Cleanliness 1 Service 1 Room Size 3 Location 4 Amenities 1 Value for Money 1 looked like someones living in there for years

Reviewer: lee haines Date of review: 13 May 2007 Recommends this hotel: NO Room Hotel Facilities 1 Bed 3 Ambience 1 Cleanliness 2 Service 1 Room Size 1 Location 5 Amenities 1 Value for Money 2 The hotel was fully booked when we arrived and we had been moved to another hotel without been told which i thought was not good. We should of had a en-suit room but when we arrived the toilet and shower room was on the next level.

Reviewer: Jonathan King Date of review: 3 May 2007 Recommends this hotel: NO Room Hotel Facilities 1 Bed 2 Ambience 1 Cleanliness 3 Service 2 Room Size 3 Location 4 Amenities 1 Value for Money 2

Reviewer: Roy Bergersen Date of review: 20 April 2007 Recommends this hotel: NO Room Hotel Facilities 1 Bed 2 Ambience 1 Cleanliness 2 Service 1 Room Size 3 Location 5 Amenities 2 Value for Money 1

Reviewer: Javier Gongora Date of review: 13 April 2007 Recommends this hotel: NO Room Hotel Facilities 2 Bed 4 Ambience 3 Cleanliness 3 Service 4 Room Size 2 Location 4 Amenities 1 Value for Money 2 Radiators were broken and they moved us to another hotel last night, better room although we lost breaskfast Good service,small bathroom with carpet,small and cold water flow on the shower,breakfast with only toasts and coffee, no current adaptors, no soap,no gel, no shampoo

Reviews of Kenwood House Hotel London  1 2 3

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