ISTANA HOTEL
73, Jalan Raja Chulan,
50200 Kuala Lumpur,
Malaysia.

Intro

Curious to see what guests who have stayed in Istana Hotel think about it? Read what guests who booked through HolidayCity have said about Istana Hotel. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).

Ratings

Overall Ratings by 15 Reviewers is: 4 

Average Rating out of 5 Hotel Room Facilities 3.7 Bed 4.4 Ambience 4 Cleanliness 4.3 Service 3.7 Room Size 4.1 Location 4.6 Amenities 3.8 Value for Money 3.8		Number of Reviewers Who... Recommend 10 Do not Recommend 2 Neutral 1

Reviews

value for money Reviewer: Raymond BUTLER Date of review: 20 April 2009 Recommends this hotel: YES Recommended for: Business, Leisure, Families, Singles, Couples Room Hotel Facilities 3 Bed 4 Ambience 4 Cleanliness 3 Service 4 Room Size 2 Location 4 Amenities 2 Value for Money 4 Good value for money in a convenient location for Bukit Bintang area. For a 5star property I think they could have more International TV Channels. The bathroom, although clean is in need of a major renovation.

Friendly Staff Reviewer: Shopia Sulaiman Sulaiman Date of review: 2 January 2009 Recommends this hotel: YES Recommended for: Leisure, Families, Couples Room Hotel Facilities 4 Bed 5 Ambience 5 Cleanliness 5 Service 5 Room Size 5 Location 4 Amenities 5 Value for Money 5 After hearing comments from my friends that this hotel is good, i decided to check it out myself. I'm glad i chose this hotel, its really met my expectation. The Club room is so spacious and clean. We were being served by a friendly and courteous staff form the Club Lounge Dept. The food served is excellence. The hotel location is perfect for those who love to shop near Bukit Bintang area cos its just few minutes walking distance. I would recommend staying at this hotel cos its worth every penny spent.

My stay inthis hotel met my expectations Reviewer: xinliang cai Date of review: 12 December 2008 Recommends this hotel: YES Recommended for: Business, Families Room Hotel Facilities 4 Bed 5 Ambience 4 Cleanliness 4 Service 5 Room Size 5 Location 5 Amenities 5 Value for Money 4 I stayed in club room in 19th floor for 4 nights. The size of the room is large , made me feel comfortable. The location of this hotel is good, very convenient , both KLCC and bukit bintang are within walking distance.The hotel staff are always helpful and courteous. The only drawback is the swimming pool close too early , around at 7pm. i can not go swimming after 7pm. Overall, i strongly recommand staying at this hotel if u expect a high standard accommodation when visiting KL.

Centre of KL Reviewer: Shamaz Savani Date of review: 10 December 2008 Recommends this hotel: YES Recommended for: Leisure Room Hotel Facilities 4 Bed 5 Ambience 4 Cleanliness 4 Service 4 Room Size 4 Location 4 Amenities 4 Value for Money 4 We stayed in Istana twice on our trip to Malaysia and both times it was a pleasure. The location is beautifully located as it is walking distance from all the malls, is within the Bintang Walk area, the skytrain and all other amenities. The staff were very courteous and helpful at all levels. The Rooms and beds are very comfortable with all amenities available from complimentary kettle, tea and coffee (refilled every day) to ironing board and iron. The bath room area is also very good as it has a his and hers sinks, a bath tub, a separate toilet and a powerful shower. I found it to be a very warm and hospitable hotel and I would recommend it to all. We had a great experience and look forward to staying there again.

Reviewer: Jensen Wong Date of review: 29 November 2008 Recommends this hotel: YES Recommended for: Business, Leisure, Romance, Singles, Couples Room Hotel Facilities 3 Bed 5 Ambience 3 Cleanliness 5 Service 4 Room Size 4 Location 5 Amenities 5 Value for Money 4

Reviewer: Roshan Lyman Date of review: 20 November 2008 Recommends this hotel: YES Recommended for: Business Room Hotel Facilities 3 Bed 4 Ambience 3 Cleanliness 5 Service 4 Room Size 3 Location 5 Amenities 3 Value for Money 3

Reviewer: Triena Ong Date of review: 19 August 2008 Recommends this hotel: YES Recommended for: Business Room Hotel Facilities 2 Bed 5 Ambience 3 Cleanliness 5 Service 4 Room Size 5 Location 5 Amenities 5 Value for Money 4

Unforgettable Experience Reviewer: Harjinder Kaur Date of review: 25 January 2008 Recommends this hotel: YES Recommended for: Leisure Room Hotel Facilities 5 Bed 5 Ambience 5 Cleanliness 5 Service 5 Room Size 5 Location 5 Amenities 5 Value for Money 5 We were pleasantly surprised when my sisters and I were upgraded to better rooms with no extra charge as the rooms we booked were not available. Besides excellent service and very accommodating staff, the hotel was located in the middle of town which was safe and very accessible to many shopping areas and food joints.I would definitely come back again.

Reviewer: CHONG LOH POH Date of review: 8 August 2007 Recommends this hotel: YES Recommended for: Business, Leisure, Romance, Families Room Hotel Facilities 4 Bed 5 Ambience 4 Cleanliness 5 Service 3 Room Size 4 Location 5 Amenities 2 Value for Money 5 My dissappoint upon check in was requesting for a king size bed but didn't get one when check in. This was stated a month ago during online booking. I did acknowledged the receptionist to change room if available but no further action taken. The breakfast is great and number of choices is just right. Food & Beverage staffs are warm and friendly. As for the bathroom, it need improvement such as the toilet bowl water spray is not in good condition. The condition should be check during housekeeping, not when guest are already checkin. It creates inconvenience when guest do have to go out early in the morning and back to room late in the evening. Soap and shampoo are not replenish everyday after housekeeping. Neretheless, the location is perfect, very centralised, knowing traffic jam in the area. Overall, I enjoyed my stay in this hotel.

Reviewer: Nirvana Jalil Ghani Date of review: 27 July 2007 Recommends this hotel: YES Room Hotel Facilities 5 Bed 5 Ambience 5 Cleanliness 5 Service 3 Room Size 5 Location 5 Amenities 5 Value for Money 4

Reviews of Istana Hotel  1 2

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