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| Q1.When did it first open for business? |
| 1992 |
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| Q2.In what year was the hotel last renovated? |
| 2007 |
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| Q3.How many rooms are there? |
| 505 |
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| Q4.What is the total number of floors? |
| 20 |
|
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| Q1.Does Istana Hotel have a private car park? |
| N (NO) |
|
| Q2.Are lifts/elevators available? |
| Y (YES) |
|
| Q3.Does the property have Internet Access? |
| Chargeable at RM50 per hour |
|
| Q4.Is a 24 hr reception available? |
| Y (YES) |
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| Q5.Is the location a popular tourist area? |
| located 5 minutes walk to Pavillion and Bukit Bintang, as well as KLCC |
|
| Q6.Is your hotel children-friendly? |
| Y (YES) |
|
| Q7.Are baby cots provided for by the management of the hotel? |
| Y (YES)Free of Charge |
|
| Q8.Are babysitting services provided? |
| RM60 per hour. After 11pm, 50% surchrg. Booking must be made 3-days in advance |
|
| Q9.Can I bring my pets? |
| N (NO) |
|
|
| Q1.What are the differences between the room types?(If there are more than one room type) |
| Superior room:
38.1sqm in size decorated to contemporary Asian tones with Zen-style interiors. Excellent city view. Choice of king-sized or twin beds; separate bath and shower; 29" flat screen television and high-speed Internet broadband access. Standard room amenities available
Deluxe room:
38.1sqm. Tastefully decorated with warm earthy colours and decorated with traditional fabric accessories. Ideal for corporate and leisure travelers. Choice of king-sized or twin beds. Complimentary high-speed Internet broadband access
Executive Suite:
79.05sqm. Located on 11th 18th Floors. Each bedroom-suite includes a spacious lounge ideal for relaxing, entertaining or even business meetings. All suites offer exceptional views of KL skyline
Club Floor:
The Club floor offers tastefully decorated rooms and suites. The rooms are equipped with a cozy king sized bed, 29 flat screen television, spacious bath and shower room. The suites are also equipped separate parlour and study area. The club floor guests are entitled to the facilities and hospitality of the Club Lounge
State Suite:
The ultimate luxury with exclusive interior finish. Each of the four elegantly-contemporary State Rooms Malaysian, Monarch, Presidential and Mahkota Rooms showcase individualised colour and trademark d้cor themes. Each top-of-the-line State Room is extensively spacious (312.9sqm equivalent to the combined area of six Deluxe rooms) and comes with a kitchenette, living area and private jacuzzi bath. And the views from each State Room are, naturally, breathtaking. Guests also enjoy exclusive access to the facilities and hospitality of the Club Lounge.
Deluxe and Club room are having the same size in terms of room size but Club room has the privilege of Club Lounge. Club Suite has a separate sitting area and one bedroom. It also has the Club Lounge benefits. |
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| Q2.Are the ensuite bathrooms at Istana Hotel provided with showers or bathtubs or both? |
| Both |
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| Q3.Are inter-connecting rooms available, on request? |
| Yes,subject to rooms availability |
|
| Q4.Can I request for a handicapped/disabled room? |
| No |
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| Q5.Are air-conditioners available in the rooms? |
| Yes |
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| Q6.Does the establishment offer guests the option of a smoking room? |
| Yes |
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| Q7.Are non-smoking rooms available? |
| Yes |
|
|
| Q1.What is the cost for breakfast at Istana Hotel? |
| RM45++ per adult and RM22.50++ for child aged from 5yrs-11yrs |
|
| Q2.What kinds of foods are served for breakfast? |
| Buffet breakfast |
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| Q3.What charges are applicable for lunch? |
| RM72++ per adult and RM36++ for child aged from 5yrs-11yrs |
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| Q4.What charges are applicable for dinner at the establishment? |
| RM85++ per adult and RM42.50++ for child aged from 5yrs-11yrs |
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| Q1.How far is it to the city centre from Istana Hotel? (In Kilometers/Miles) |
| Located in city centre 0.1KM |
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| Q2.How far is it to the airport? (In Kilometers/Miles) |
| From KLIA Airport take the Express Rail Link to KL Sentral, interchange to Raja Chulan station via monorail. Only 28 minutes |
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| Q3.Is the train station within easy reach? |
| 5 minutes walk from Raja Chulan station via monorail |
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| Q4.Can airport transfers be arranged by the hotel? |
| RM180-RM250 to airport (Hotel Limousine) |
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| Q5.What is the average taxi fare for a trip from the airport to the establishment? |
| Approximately RM80-RM90, depending either KLIA or LCCT |
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| Q6.Can you give the detailed directions from the
Airport to your hotel? |
| NIL |
|
| Q7.Can you give the detailed directions from the
train station to your hotel? |
| 5 minutes walk from Raja Chulan station via monorail |
|
| Q8.What is the closest subway station? (If
applicable) |
| Raja Chulan station via monorail |
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