Description
Q1.  In what year was it built?
1992
Q2.  Renovations to the hotel were last done in ...
2007
Q3.  How many guest rooms are there in Hotel Istana?
505
Q4.  How many floors are there at the property?
20

Facilities
Q1.  Is parking facilities provided?
N (NO)
Q2.  Is Hotel Istana equipped with a lift/elevator?
Y (YES)
Q3.  Is Internet Access available?
Chargeable at RM50 per hour
Q4.  Is the front desk at the property open 24 hrs a day?
Y (YES)
Q5.  Is the location a popular tourist area?
located 5 minutes walk to Pavillion and Bukit Bintang, as well as KLCC
Q6.  Is your hotel children-friendly?
Y (YES)
Q7.  Are baby cots provided?
Y (YES)Free of Charge
Q8.  Are babysitting services provided?
RM60 per hour. After 11pm, 50% surchrg. Booking must be made 3-days in advance
Q9.  Does the management allow guests to bring pets?
N (NO)

Rooms
Q1.  What are the differences between the room types?(If there are more than one room type)
Superior room: 38.1sqm in size decorated to contemporary Asian tones with Zen-style interiors. Excellent city view. Choice of king-sized or twin beds; separate bath and shower; 29" flat screen television and high-speed Internet broadband access. Standard room amenities available Deluxe room: 38.1sqm. Tastefully decorated with warm earthy colours and decorated with traditional fabric accessories. Ideal for corporate and leisure travelers. Choice of king-sized or twin beds. Complimentary high-speed Internet broadband access Executive Suite: 79.05sqm. Located on 11th – 18th Floors. Each bedroom-suite includes a spacious lounge ideal for relaxing, entertaining or even business meetings. All suites offer exceptional views of KL skyline Club Floor: The Club floor offers tastefully decorated rooms and suites. The rooms are equipped with a cozy king sized bed, 29’ flat screen television, spacious bath and shower room. The suites are also equipped separate parlour and study area. The club floor guests are entitled to the facilities and hospitality of the Club Lounge State Suite: The ultimate luxury with exclusive interior finish. Each of the four elegantly-contemporary State Rooms – Malaysian, Monarch, Presidential and Mahkota Rooms – showcase individualised colour and trademark décor themes. Each top-of-the-line State Room is extensively spacious (312.9sqm – equivalent to the combined area of six Deluxe rooms) and comes with a kitchenette, living area and private jacuzzi bath. And the views from each State Room are, naturally, breathtaking. Guests also enjoy exclusive access to the facilities and hospitality of the Club Lounge. Deluxe and Club room are having the same size in terms of room size but Club room has the privilege of Club Lounge. Club Suite has a separate sitting area and one bedroom. It also has the Club Lounge benefits.
Q2.  Are the ensuite bathrooms at Hotel Istana provided with showers or bathtubs or both?
Both
Q3.  Can inter-connecting rooms be provided, on request?
Yes,subject to rooms availability
Q4.  Can I request for a handicapped/disabled room at the establishment?
No
Q5.  Are air-conditioners available in the rooms?
Yes
Q6.  Are smoking rooms available upon request?
Yes
Q7.  Are non-smoking rooms available upon request?
Yes

Dinings
Q1.  How much does breakfast cost at Hotel Istana?
RM45++ per adult and RM22.50++ for child aged from 5yrs-11yrs
Q2.  What is served for breakfast?
Buffet breakfast
Q3.  What is the cost for lunch?
RM72++ per adult and RM36++ for child aged from 5yrs-11yrs
Q4.  What charges are applicable for dinner?
RM85++ per adult and RM42.50++ for child aged from 5yrs-11yrs

Transfers
Q1.  What is the distance, in kilometers or miles, to the city centre?
Located in city centre 0.1KM
Q2.  What is the distance, in kilometers or miles, to the airport?
From KLIA Airport take the Express Rail Link to KL Sentral, interchange to Raja Chulan station via monorail. Only 28 minutes
Q3.  How distant is the train station? (In Kilometers/Miles)
5 minutes walk from Raja Chulan station via monorail
Q4.  Can airport transfers be arranged by the hotel?
RM180-RM250 to airport (Hotel Limousine)
Q5.  How much does it cost to go from the airport to Hotel Istana by taxi?
Approximately RM80-RM90, depending either KLIA or LCCT
Q6.  Can you give the detailed directions from the Airport to your hotel?
NIL
Q7.  Can you give the detailed directions from the train station to your hotel?
5 minutes walk from Raja Chulan station via monorail
Q8.  What is the closest subway station? (If applicable)
Raja Chulan station via monorail
If the information you required is not shown above, please send us an enquiry by clicking here. We will respond to your question within 24 hours (Monday to Friday) and 48 hours (Saturday and Sunday). 
Morning breakfast excellent. A little disappointment,TV remote control is NOT working properly and shower tap is spoiled!
- posted Saturday, February 04, 2012