Room facilities are good, staffs are all very helpful & kind, the hotel location is very convenience as the tourist spots are all within walking distance. I'd say this hotel is the perfect choice for tourists & also for business.

The hotel was in an excellent location and the room was spacious so my husband and I extended our two night stay to five nights. The house keeping service was good but the reception counter staff could be be more friendly and helpful. The breakfast was really bad in terms of food quality, quantity and service. If not for the location we would not stay in this hotel because at the prices they charge, we can get much better value in other asian cities like Bali, jogjarkarta, bangkok and china. The rooms did not have hand towels and the quality of shampoo and bath gel was poor.

This was my first stay in this hotel..ya i don't mind coming back again considering its near to shopping malls and its a walking distance to all major spots. The only concern i have was the security.. anyone can just come in at whatever hours from the car park to all floors without security check and this can be scary for lone woman guest who goes out at night and might be stalked by strangers. Lights at the hallways rather dimmed and carpets stained and smell mushy. Room amenities - bathroom's towels not fluffy and doesnt smell fresh. Air conditioning kinda noisy in the night but overall all above can be comprehended and i will deffinately coming back to stay.

The location is convenient, near to the shopping malls. The only problem I think was, the free parking lot was not available, since then we had to spend RM 10 per night to park our car beside the hotel building. So perhaps the hotel management might think the possible action. Other than that, I found everything was fine,

Housekeeping service is bad.

It is perfect to stay in this hotel because it's in the heart of the city centre and close to the waterfront. You can see the sunset by the window. The room is spacious with sufficient facilities. The breakfast served in the roof top is ok but with limited choices. In summary, it's value for money. I will choose this hotel again if I visit next time.

We came back to the Imperial for an overnight stay in KK, having stayed last year and found it to be very pleasant.
The room standard we selected this time was one less than before, and was slightly smaller with view over the city rather than the bay, but we were OK with this as we were only staying one night. For a longer stay we would have upgraded as before.
The staff are very courteous and helpful, the room and ensuite clean, the bed comfortable, the room light and airy. Intitally there were no towels, and though promised, they were not sent up by the evening. We went out shopping, and managed to get the towels on our return (apparently there had been a problem with the laundry).
We were a bit disconcerted to find that one of the hotel lifts opens directly into the adjacent shopping centre, and wondered about potential security issues, as people can obviously access the hotel floors without going through the lobby. However, the shopping centre closes at 9pm, and is locked.
The hotel is very central for the waterfront, shopping malls and eating out and the night market and bus station are just a short walk.

THE STAFF AT RECEPTION AND LOUNGE CAFE ARE SINCERE AND HELPFUL. ALSO, THE BELL BOYS ARE PROACTIVE TO ASSIST FOR TRANSPORT AND DIRECTORY.IN ALL, THE ECONOMICAL PRICE AND CONVENIENT LOCATION REMAIN THE ATTRACTIVENESS OF MY NEXT VISIT. A GOOD PLACE TO RECOMMEND - DO SELECT THE SEAVIEW ROOM FOR THE LOVELY SCENE.

the location is good ,the price is good ,the bed is good, strong recommend stay at this hotel!!!!! GOOD!!!!

The hotel was in a central position with plenty of eating places close by. It was easy to visit the markets and had a wonderful view of the harbour. The breakfast was adequate but not inspiring. The staff were very helpful and we had a pleasant stay.

Clean hotel with Excellent location. Friendly and helpful staff.

We stayed at the Imperial for only 1 night before flying out to Brunei, but it was just lovely. The hotel is in the middle of KK and close to everything. We paid a little more for the Super Deluxe Room but it was worth it. Our room was on the 9th floor overlooking the Waterfront, king size bed with great quality sheets/pillows etc, tv, bar fridge and a great bathroom with a huge shower!

The staff were very obliging and friendly. The hotel restaurant was not overly inviting, so we did not eat there at night, but the buffet breakfast was great with everything you could wish for!

Overall a fantastic hotel, well priced (in comparison to Oz prices!).

they upgraded our room from superior to deluxe, it's large , clean and the location is prefect. Also, the price is attractive too!

becky fr hk

Good and convenient location. Highly recommended.

The room is very clean and spacious. The bedsheets are of good quality looks new. The bed is really very comfortable. Just that the bathroom do not provide shower curtain. The floor will become wet when one showers.

The hotel also provides unlimited internet access at no charge. This allows me and my husband to catch up with our emails and the browse.

It does not have gym and spa. It will be good to have at least the gym. However it is just next to CentrePoint and Waterfront where one can do shopping and dining.

The staff services are really more than excellent. This is the hotel that we have given the most tips.

The best points of this hotel are its location and value.

Location was outstanding, right at Warisan Square and Centrepoint, and across the road from the seaside promenade. You can walk around downtown KK from here and find your way back easily.

The room size was much bigger than I expected for this price range. Tastefully furnished to a modern style, and with a very comfortable bed, LCD TV and 9 channels, safe and coffee making facilities, the in-room facilities were good.

The downside is the breakfast, which has a poor selection and generally not of good quality. But this is a small matter in KK - you can get breakfast elsewhere around the hotel cheaply.

The price charged was excellent value for money. Staff were helpful and polite. Will stay here again.

Convenient location which closed to Waterfront, shopping malls and foods. The staff are nice and helpful.
Nice restaurant with seaview but limited choices of food for breadfast buffet.

A great place to stay. Room is big, bed is comfortable, a bit of a problem here and there (eg. safe couldn't lock in both rooms we were staying in - connecting rooms; and the fridge was not working). Either than that, location wise is fantastic!!! Since we took the superior standard our view was of the centre point car park...hehe...if I paid a bit more I would have probably got a nice scenic view of the sea. Breakfast was yummy....but you need to go early so the food is nice and hot. :D And that's it!!! Overall, very much worth the money. Sorry no pictures...didn't get to download it yet :D