Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
11 to 20 Ibis Hotel Wellington Reviews
Lack of service spolt our stay
3
1
4
2
5
We had a 4 night stay at the hotel. We had booked a double room and were given a twin. Next night we moved to a double room and the king size bed was atrocious - with a major dip in one side. Our room was not serviced for two days of the stay, although towels were left in a plastic bag outside the door on the third day of our stay. The hotel tried to invoice us for 4 day's parking which we had not used at all! (be warned - it costs $20 per day) We tried to buy a newspaper from reception and paid with a $20 note. We were given about $1.50 in change, and when we questioned it he said he didn't have any change. We bought a paper outside the hotel. We think the general level of service could have been a whole lot better.
Would prefer to have tubbath facility.
lovely sunny room
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