HYDRO HOTEL PENANG
(Formerly "Hydro Majestic Hotel Penang")
Jalan Low Yat,
Batu Ferringhi, Penang,
Malaysia.

Intro

Curious to see what guests who have stayed in Hydro Hotel Penang think about it? Read what guests who booked through HolidayCity have said about Hydro Hotel Penang. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).

Ratings

Overall Ratings by 78 Reviewers is: 3.6 

Average Rating out of 5 Hotel Room Facilities 3.3 Bed 3.9 Ambience 3.5 Cleanliness 3.8 Service 3.6 Room Size 4.1 Location 3.4 Amenities 3.4 Value for Money 3.6		Number of Reviewers Who... Recommend 43 Do not Recommend 13 Neutral 22

Reviews

Reviewer: CHOONG WAI WONG Date of review: 3 November 2008 Recommends this hotel: YES Recommended for: Leisure Room Hotel Facilities 3 Bed 5 Ambience 4 Cleanliness 5 Service 4 Room Size 5 Location 4 Amenities 4 Value for Money 5

Reviewer: Teng Pong Date of review: 17 June 2008 Recommends this hotel: YES Recommended for: Leisure, Families Room Hotel Facilities 3 Bed 5 Ambience 3 Cleanliness 4 Service 3 Room Size 5 Location 4 Amenities 4 Value for Money 5

Reviewer: Mirani Osman Date of review: 16 June 2008 Recommends this hotel: YES Recommended for: Families Room Hotel Facilities 5 Bed 5 Ambience 4 Cleanliness 5 Service 4 Room Size 4 Location 5 Amenities 4 Value for Money 4 The hotel is comfortable for our family with the rates that we pay. I have personelly suggest to my friend to stay at this hotel if they visit to PEN.

Reviewer: Bernard Fung Date of review: 25 March 2008 Recommends this hotel: YES Recommended for: Leisure Room Hotel Facilities 5 Bed 5 Ambience 5 Cleanliness 5 Service 5 Room Size 5 Location 5 Amenities 5 Value for Money 5

Parking Inconvenience Reviewer: Ronnie Chin Date of review: 18 December 2007 Recommends this hotel: YES Recommended for: Leisure Room Hotel Facilities 5 Bed 4 Ambience 5 Cleanliness 4 Service 5 Room Size 4 Location 4 Amenities 4 Value for Money 4 This hotel is situated between Batu Ferringhi beach and the city, thus recommended for families staying for leisure. The hotel is generally clean with friendly staff at the lobby. The frontdesk staff are friendly but in my opinion their work performance is too slow. I had to wait fairly long around 20 minutes for them to clear the customers before I can check-in. The main complaint I have is the carpark ramp. Its too narrow, and coupled with narrow driveway, its extremely difficult to maneuver my car without scratching it against the ramp. The hotel should fix this immediately, otherwise they have to prepare extra external parking lots for larger cars.

No Atmosphere Reviewer: Serge Bouma Date of review: 30 October 2007 Recommends this hotel: NO Recommended for: Business Room Hotel Facilities 1 Bed 5 Ambience 1 Cleanliness 4 Service 1 Room Size 4 Location 1 Amenities 3 Value for Money 1 We stayed at this hotel when it was the Ferringhi Beach hotel On our arrival at the hotel we were immediately impressed with the new decor. This first impression was soured by having to wait nearly two hours for our room. When our room was finally ready we discovered it was a lower class room than we had booked, with two single beds (we are a married couple). Upon bringing this to the attention of front office staff we were eventually offered a "free upgrade" to the deluxe room we had originally booked. After another hour of waiting we finally got into the room. We had no complaints about the room as all the amenities were comfortable. However the hotel itself had definitely taken a backward step from our previous visit. There is now only one restaurant, no pool bar or staff to serve drinks around the pool, no shop for small supplies (so everything you may need will require a taxi ride to batu ferringhi). As the hotel is a 10 Ringgit cab fare from the center of Batu Ferringhi we naturally sought somewhere within the hotel to relax and enjoy a drink, however, the lobby bar was unstaffed everytime we went there (including at night times). In summary considering the rate hike since the renovations/renaming, lack of atmosphere and poor staffing, we will definitely be choosing a hotel in the batu ferringhi strip next time.

Reviewer: DAVID CHETHAM Date of review: 18 September 2007 Recommends this hotel: Neutral Recommended for: Business Room Hotel Facilities 3 Bed 5 Ambience 5 Cleanliness 5 Service 5 Room Size 5 Location 1 Amenities 1 Value for Money 2 When admitted to the room (503) I discovered that there was no bathroom mirror, no shower, the safe in the room was not operable and the telephone worked sometimes. After four days without a hot shower (I used the bidet hose; cold water only) I was moved to room 507 where everythig was O.K. except for the phone which allowed incoming calls but not outgoing. The staff members were as helpful as they could be, but I did not receive any apology from management for my inconvenience. I have previously stayed in every hotel at Batu Ferringhi, with the exception of the Mutiara and have never had ANY problems with those hotels.

Hotel is great... but Reviewer: Jaizan Zuki Date of review: 19 August 2007 Recommends this hotel: YES Recommended for: Leisure, Romance, Couples Room Hotel Facilities 4 Bed 5 Ambience 4 Cleanliness 4 Service 5 Room Size 5 Location 3 Amenities 4 Value for Money 4 Overall, the hotel is great for couples to have romantic experiences due to its location which is near to a splendid beach. It is also quite isolated. Kudos to the staff providing the services !! However, the hotel is quite far from the nearest town for guests to do shopping, dinning, etc.

cheated by the location map Reviewer: Tan Wene Bin Date of review: 16 August 2007 Recommends this hotel: NO Recommended for: Business Room Hotel Facilities 5 Bed 5 Ambience 5 Cleanliness 5 Service 5 Room Size 5 Location 1 Amenities 5 Value for Money 1

Reviewer: Mariappan Arunachalam Date of review: 25 July 2007 Recommends this hotel: YES Room Hotel Facilities 5 Bed 5 Ambience 4 Cleanliness 4 Service 5 Room Size 5 Location 5 Amenities 5 Value for Money 3

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