Introduction


 
Overall Ratings by 163 Reviewers is:  3.6 
 
Recommended: 121 Not Recommended: 9 Neutral: 33
 

Hotel Ratings (out of 5)


3  Facilities 4.6  Location
3.3  Ambience 3.6  Service
3.7  Value for Money    

Room Ratings (out of 5)


4  Bed 3.2  Room Size
4  Cleanliness 3.4  Amenities
 

91 to 120 Capitol Hotel Kuala Lumpur Reviews


 

Recommendation:  by Wee Tack Le
 

 
Hotel

  Facilities 2
  Ambience 4
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 3
   

Recommendation:  by Kwong Len Choo
 

Difficulty in adjusting water temperature in bath room

 
Hotel

  Facilities 4
  Ambience 4
  Service 3
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by Yang Chew
 

 
Hotel

  Facilities 2
  Ambience 2
  Service 4
  Location 5
  Value for Money 3
 
Room

  Bed 3
  Cleanliness 3
  Room Size 3
  Amenities 3
   

Recommendation:  by Winnifred Wong
 

 
Hotel

  Facilities 3
  Ambience 4
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by YOON CHIEW LEONG
 

 
Hotel

  Facilities 3
  Ambience 4
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by Wai Yin Mak
 

Parking not so convenience. Problem for luggage loading and unoading. Car park quiet and quite a distant to the hotel and might not be saved.

 
Hotel

  Facilities 2
  Ambience 2
  Service 3
  Location 5
  Value for Money 3
 
Room

  Bed 3
  Cleanliness 3
  Room Size 3
  Amenities 3
   

Recommendation:  by Kin Keong Wong
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 3
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by Wing Hong Ringo Lam
 

 
Hotel

  Facilities 3
  Ambience 4
  Service 4
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 4
  Room Size 4
  Amenities 3
   

Recommendation:  by SUZANA SANVON
 

*The Breakfast coupon should be for at least 2 pax. *The Food Quality (Breakfast)not to Hotel standard

 
Hotel

  Facilities 4
  Ambience 4
  Service 3
  Location 5
  Value for Money 3
 
Room

  Bed 5
  Cleanliness 5
  Room Size 3
  Amenities 4
   

Recommendation:  by Dina Mardina Bte Metassan Metassan
 

Need to supply the the water pipe near the toilet bowl.

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 3
  Amenities 5
   

Recommendation:  by Abdoel Hamid
 

Lobby should be improved to facilitate comfortable seating. Additonal TV channels required plus extra lighting. Frequent cleaning of AC outlet is suggested.

 
Hotel

  Facilities 2
  Ambience 3
  Service 4
  Location 5
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 2
   

Recommendation:  by YOKE WAH LOH
 

Services need to upgrade and pay more attention of it. If the size of the room can be bigger, that is excellent.

 
Hotel

  Facilities 3
  Ambience 3
  Service 2
  Location 4
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 3
  Room Size 1
  Amenities 3
   

Recommendation:  by Wei Chew
 

Thought that I've got an early bird special but found out that there's no breakfast, no morning newspaper, no welcome drinks etc... While taking a shower, the drainage system is not very good as water could not be drained away and it was flooded. Also, the glass panel partition almost fell onto me as it was not securely in place. Other than these incidents, the overall stay was O.K

 
Hotel

  Facilities 2
  Ambience 3
  Service 2
  Location 5
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 2
   

Recommendation:  by Chow, Shean Jen
 

 
Hotel

  Facilities 5
  Ambience 4
  Service 3
  Location 4
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 3
  Amenities 4
   

Recommendation:  by Karen Tan
 

Though I had requested for a room on the higher levels, I was allocated a room on the second level which provided an ugly view of the backyard of the front-facing old shophouses and noisy sounds from passing vehicles at night. The room is ok on the whole though the size is quite small and the amenities quite old/dirty. The temperature in the room was pretty cold as well even though there were attempts to off the air conditioning system or to bring up the temperature.

 
Hotel

  Facilities 1
  Ambience 2
  Service 3
  Location 5
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 3
  Room Size 2
  Amenities 2
   

Recommendation:  by CHIN HONG LOKE
 

 
Hotel

  Facilities 2
  Ambience 2
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 4
  Room Size 3
  Amenities 3
   

Recommendation:  by Lee, Regina
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by Goh Chiu Li
 

The water from the taps were tinted brown in colour. We had to buy bottled water to drink and brush our teeth just to be safe.

 
Hotel

  Facilities 4
  Ambience 3
  Service 4
  Location 4
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 3
  Room Size 4
  Amenities 3
   

Recommendation:  by Lalantha Kulatunga
 

Staff at the reception were very cordial and friendly. Very good for the price

 
Hotel

  Facilities 2
  Ambience 3
  Service 4
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 4
  Room Size 5
  Amenities 5
   

Recommendation:  by Sia Chew Hee
 

 
Hotel

  Facilities 3
  Ambience 2
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 2
  Amenities 3
   

Recommendation:  by Karen Yabsley
 

We didn't use the hotel facilities but this was acceptable for us. Had a very pleasant stay and the staff were extremely helpful and efficient in ordering us a taxi on our departure day. Excellent spec of room!

 
Hotel

  Facilities 4
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Hajah Suriah binti Haji Tarip
 

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 5
  Value for Money 4
 
Room

  Bed 3
  Cleanliness 3
  Room Size 2
  Amenities 3
   

Recommendation:  by Ian Redford
 

There could have been a stand or desk with tourist activity brochres available in foyer.

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by How Poh Leng
 

Pillow cases had stains and some stray hairs.

 
Hotel

  Facilities 2
  Ambience 4
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 3
  Cleanliness 3
  Room Size 2
  Amenities 3
   

Recommendation:  by Toh Ghee Tiong
 

Hotel is very very ideally located for non-driving guest. Bad point is that drivers have to make a big round turn to park in adjacent parking space in Low Yat Plaza but the fees are reedeemable...the traffic around this area is always congested which makes driving not recommended. the room is actually very pleasent but fellow companions who're older find it a bit oo small. However, the bathroom is really good and well maintained.

 
Hotel

  Facilities 3
  Ambience 4
  Service 4
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 2
  Amenities 2
   

Recommendation:  by joyce teh
 

door lock a little faulty

 
Hotel

  Facilities 3
  Ambience 4
  Service 4
  Location 5
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by Chong
 

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 3
  Room Size 4
  Amenities 3
   

Recommendation:  by Jacquelin Wee
 

 
Hotel

  Facilities 3
  Ambience 4
  Service 4
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 2
  Amenities 2
   

Recommendation:  by Lee
 

 
Hotel

  Facilities 2
  Ambience 2
  Service 1
  Location 5
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 2
   

Recommendation:  by Kew Oi Lan
 

For the amount that we paid, no breakfast was provided. We later learnt that some hotels which charged a lower rate for deluxe double had more value for money. Face towels were not replaced on the second night. Only bath towels were given. There was no hot water in the morning when I wanted to take a shower. There was no hot water after 12 midnight.

 
Hotel

  Facilities 1
  Ambience 2
  Service 3
  Location 4
  Value for Money 1
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 2
   

 
 

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