Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
11 to 20 Capitol Hotel Kuala Lumpur Reviews
4
5
Nicely located hotel
3
The hotel is nicely located in the golden triangle. Just couple of hundred metres off Bukit Bintang rail station. Sungei Wang Shopping Mall is on the other side of the road. So is Low Yat Plaza. This hotel is ideally located and offers a service up to expectations. Hotel staff is very friendly and responsive. Eateries are in the vicinity of the hotel too. Value for money!
Hotel Capitol
The Hotel Capitol was a pleasant surprise the first time we stayed and a warm welcome the second time. The staff couldn't be better. The facilites were excellent and so is the location.
An excellent hotel for amount spent
Good room, clean and safe, good location and convenience.
Great location!
The reason I stay at the hotel almost all the time when I'm in KL is due to its location. I just love the fact that it's walking distance to all the malls including Berjaya Times Square & the newly built Pavillion. It is also walking distance to Puduraya bus terminal & that really helps as I can avoid the terrible road jams going to Puduraya. I can also walk from the hotel to KLCC. It's really convenient when I feel like having a late night snack, or go for a movie or karaoke. The service can do with a definite improvement as I always do not get the room I specify for although I usually reserve at least a month before my arrival. That's quite upsetting as I always make it a point to stay there when I'm in KL and I don't really feel appreciated everytime I encounter problems upon check-in.
2
Fresh
1
We had returned to the same hotel over the past year when we were in KL. One thing I like best about this hotel is the FRESH SCENT and CLEAN SHEETS everytime we return from tire of walking the whole day. But the room is rather too small, esp if you have children with you. And the checkin/checkout can be very slow. Quite frustrating sometimes. We'd return to the same hotel again for sure, bcos the location is right at the city center. Very convenient. But taxis in KL are cut-throat!! They don't use the meter anymore, they simply give a price sometimes triple the normal rate!!! The hotel taxis should be asked to use meter - that should be a great help. Ann - Brunei
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