Description
Q1.  In what year was it built?
1979
Q2.  Renovations to Holiday Inn Penang were last done in ...
2007
Q3.  How many guest rooms are there?
358
Q4.  How many floors are there at the property?
23

Facilities
Q1.  Is parking facilities provided?
Yes.Free Parking
Q2.  Is Holiday Inn Penang provided with lifts/elevators?
Yes – Both at the Ferringhi Tower and Beach Wing
Q3.  Is Internet Access available?
Yes – chargeable at RM57.00 per laptop for 24 hours
Q4.  Is the front desk at the property open 24 hrs a day?
Yes.
Q5.  Is the location a popular tourist area?
Yes. We are located at the heart of Batu Ferringhi. The popular tourist belt with the night market at our doorstep.
Q6.  Is your hotel children-friendly?
Yes. The hotel has Kidsuite that is suitable for families of 2 adults and 2 children under 12 years old. The Ferringhi Tower Kidsuite comes with 1 king size bed and 2 Hollywood Twins and separate by a partition. The Beach Wing Kidsuite comes with 1 king size bed and bunk beds for the kids. Every Kidsuite comes with a choice of 3 different themes, Jungle, Space & Island and equipped with TV, Video and a playstation. The hotel also has a Kids Club that opens daily from 10am – 9pm.
Q7.  Are baby cots provided?
Baby cot is available free of charge and is subject to availability
Q8.  Are babysitting services provided?
Yes – prior arrangement needs to be made. RM10 – 1 hour per child. An additional RM20 fee is charge if babysitting is after 10pm.
Q9.  Does the management allow guests to bring pets?
No pets allowed

Rooms
Q1.  What are the differences between the room types?(If there are more than one room type)
Ocean Tower: The Ocean Tower is across the street from Batu Ferringhi Road and connected to the Beach wing by a covered link bridge. Ocean Tower Hillview rooms are 30 - 35 sqm in size and are fully carpeted in dark colours with a red bed runner and dark wood furnishings. A few of these rooms have balconies with a view of the hills. Ocean Tower Seaview rooms are 30 - 35 sqm in size and are in blue tones and a mix light and red wood furnishing. Rooms have a balcony with a lounge, chair and table with a view of the sea. Ocean Tower Family Studio rooms are 41 sqm in size and have 1 King and 2 Hollywood twin beds with a sofa and TV set placed in the middle of the room. Rooms have a balcony with a view of the hills and extra bathroom and children amenities. Ocean Tower Kidsuite rooms are 41 sqm in size and the King bed is separated from the 2 Hollywood twin beds with a partition in the middle. There is a playstation, TV and video set in the twin bedded room and a separate TV in the King bedded room. Rooms have a balcony with a view of the hills and are decorated with cartoons and bath toys. Beach Wing: The Beach Wing is located directly on Batu Ferringhi Beach and is the main wing where most facilities are located. Beach Wing Hillview rooms are 30 - 35 sqm in size and have either 1 king or 2 double beds with parquet flooring, a mix rattan and wood furnishings and a view of the sea. Beach Wing Seaview rooms are 30 - 35 sqm in size with the same configuration and design as Hillview rooms, but have full views of the sea. Beach Wing Kidsuites are 40 sqm in size and have 3 themes of Treasure Island, Space and Jungle, each decorated according to the theme. A partitioned room with a bunk bed that can accommodate 3 children has a TV set with playstation. The main bedroom area has a king bed and TV with a view of the hills.
Q2.  Are the ensuite bathrooms at Holiday Inn Penang provided with showers or bathtubs or both?
Bathtub and shower
Q3.  Can inter-connecting rooms be provided, on request?
Yes. Subject to availability
Q4.  Can I request for a handicapped/disabled room at the establishment?
No
Q5.  Are air-conditioners available in the rooms?
Yes. Individually controlled.
Q6.  Are smoking rooms available upon request?
Yes.
Q7.  Are non-smoking rooms available upon request?
Yes

Dinings
Q1.  How much does breakfast cost at Holiday Inn Penang?
RM 45.00++ per person
Q2.  What is served for breakfast?
International Buffet Breakfast at the Terrace Café
Q3.  What is the cost for lunch?
As per a la carte menu.
Q4.  What charges are applicable for dinner?
As per a la carte menu.

Transfers
Q1.  How far is it to the city centre from Holiday Inn Penang? (In Kilometers/Miles)
18km
Q2.  What is the distance, in kilometers or miles, to the airport?
39km
Q3.  How distant is the train station? (In Kilometers/Miles)
Not Available
Q4.  Is airport transfer available?
No
Q5.  How much is the average taxi far from the airport to the hotel?
Approximately RM60.00 per one way trip
Q6.  Can you give the detailed directions from the Airport to your hotel?
From the Airport follow the road signage to Georgetown. Upon reaching Georgetown, follow the road signage to Batu Ferringhi
Q7.  Can you give the detailed directions from the train station to your hotel?
Not Available
Q8.  What is the closest subway station? (If applicable)
Not Available
If the information you required is not shown above, please send us an enquiry by clicking here. We will respond to your question within 24 hours (Monday to Friday) and 48 hours (Saturday and Sunday). 
Negatives - Television signal was very poor and the cost of internet was nothing short of ridiculous at MR65 for two hours. Many breakfast items were not kept hot enough. Positives - rooms were a good size and clean and comfortable and staff were fri...
- posted Saturday, February 04, 2012