Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
51 to 60 Holiday Inn Batam Reviews
4
2
3
Generally the hotel was well serviced, although one needed to use the pool to get the most benefit of the facilities. We checked out the gym and it looked well equipped, the restaurants appeared to be ok but seemed too focused on Japanese cuisine and as my wife is Indonesian there was limited dining catering for her. The staff were friendly but not very helpful. The breakfast was alright and the room service was passable if a little slow I was a little disappointed to be stuck in a corner room with limited view when the hotel was clearly a long way from being full. My experience with other resorts is that they will treat internet booking guests a little better in the expectation of us becoming a more regular and direct booking customer.
5
I order room service and I stay 1 nite at this hotel but no one come to clear the food. After our shopping trip in the morning and abt to depart they still didn't clean our room so flies are all over the place. The room was spacious and clean and I feel like I'm in my own home.
Hotel was great & definitely value for money. My first impression of the room was great just the floor was a bit sticky when i first step into the room. Other than that it was ok.
If you are looking for a good spa and good food, Holiday inn is a good location at Batam. Overall, quite costly, but the standards delivered are worth the cost. The room was much larger than I expected. It was well furnished, but the mini-bar wasn't working in my room.
The staff were very friendly & approachable. Room was not very clean. On our day 2 housekeeping was not done despite request.
The location of Air condition is not good because it is too near from the bed.
F&B prices are expensive for Batam. Buffet breakfast is good. Big pool. Hotel maintained Holiday Inn's standard of good service and comfort. The studio room looks abit run down but is very spacious and reasonably comfortable. Balcony is in a corner and very small. No table to dine on when we ordered room service. Cable TV works!
the room has a foul smell. I suspect it might be the chemicals used for cleaning the carpets.
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