Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
41 to 50 Holiday Inn Batam Reviews
3
2
4
5
Need to pay for most facilities, like $5 for an hr of pool table & the karaoke room. However, i must say, the staff there are all very friendly with smiles and greetings. They are also very helpful, when i actually requested for medicine due to food poisoning. It was delivered to the hotel room immediately. Upon arrival, we found the bed sheet had stain, and the bed room in overall is not that bright & clean
Western prices in Indonesia occasional times when make up was not until late in afternoon
1
Overall average but need some language course for servicing staff Full toilet amenties should be provided w/o having to request.
Refrigerator did notwork
very nice view and room. rooms are big and with a balcony. filled with warm welcome when i reach the lobby.
1)Front Desk Service not proactive 1) Water heater not functional properly
We were given room 2307 upon arrival 30 September, however when we checked into the room, we were shocked to find 3 technicians in the room repairing the aircon and bathroom, the room was not ready at all. We had to go down to the counter to clarify with them. Apparently there were no communication at all between the internal staffs, as the counter staff don't even know the room was not ready to check in at all.
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