Hotel cost is based on the local area. Based on what you can get for the same cost in the USA the hotel is poor. Room was fine however the bathroom is in need of some refurbishment.

We were 3 adults and and booked for a room with large beds. This we got but the bathroom was tiny, and the rest of the room was too small. We chose this hotel because we had satyed at the Grand Chancellor in Christchurch and their rooms were substantially larger.

We thought that the accomodation prices were reasonable, but the prices for food in the restaurant were very steep!

We had booked 2 rooms over internet interconnecting. The hotel offered us 1 room with 2 beds. As we of course wrote that we were a family of 6 (2 adults and 4 children), this really surpirised us and we had to ask for another room. The front desk officer asked us to do another booking on the website...this was about 5 meters from his location in the lobby. We really found this poor service as we had asked for this and the man did not offer any sort of service to help us and our 4 small children. Lousy service!Then we asked if we could check out at 12. This was no problem according to the front desk..on our departure date from 10.30 tehy started calling if we could come down, pay our bill, and bring our luggage.... The drawers of the cabinet under the tv still contained items of a previous customer. This included a dirty used handkerchief. We reported this at the front desk at no action was taken...we left everything just there...

busy intersection but not too noisy, easy walk to centre of town and railway. Restaurants near by. beds were hard

House keeping staff excellent and friendly. shower nozel sprays water everywher and didn't provide a datisfactory shower due to the pressure (even turned down low) being to harsh.

Reception services excellent Door stop in Bathroom in an awkward place.

great location, spa and pool good great view

A gym was advertised but the exercise bike didn't work which was really annoying.

nice view from blcony

You could do with a) satellite tv and b)wireless internet access Well kept room

The bar was very well stocked but, why are the items in the bar fridges always over priced? I would consider using items if they were at least close to normal retail prices... Overall the amenities are quite good. The gym could use a little update, and I would have liked to use the spa but it was not turned on and the water was ice cold..... it was a cool night.

Hotel staff were great. Great service. The room was a litle on the small side but suited our needs.

The gym was tired and not very apealling. The hotel is fairly well located in terms of proximity, but unfortunately sits at the top of a fairly steep hill ... not ideal when pushing a child's buggy! For driver's, this is a good hotel. The room had a balcony, which gave a nice view over the city.